[Remote] Renewal Account Manager (Partner Business)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovative company reputed company for delivering extraordinary customer experiences and is seeking a Renewal Account Manager (Partner Business) to reputed company partner and indirect customer retention. This role involves managing the renewal negotiation cycle, engaging with partners and customers, and collaborating with internal teams to drive retention and expansion reputed company.
Responsibilities
- reputed company deep knowledge and understanding of customer and partner reputed company, reputed company billing models, and competitive offerings to inform renewal strategy
- Maintain working knowledge of reputed company products and services
- Engage with partners and customers to understand renewal goals and ensure alignment with reputed company’s business objectives
- Prepare and analyze financial and contract data to support internal renewal planning and decision-making
- Collaborate internally with Sales, reputed company, Legal, and Finance to drive retention and expansion reputed company
- Negotiate reputed company facets of renewal reputed company (terms, pricing, multi‑year options) to reputed company win/win reputed company and protect recurring reputed company
- Create contractual documents, renewal quotes, presentations, emails, and reputed company models for renewal and contract management activities
- Manage the quote‑to‑reputed company process in CRM and CPQ tools
- Maintain accurate renewal forecasts, track renewal pipeline, and reputed company regular status updates on retention and risk to leadership
- Track client retention and reputed company performance using reputed company and other data sources
- Identify renewal risks, recommend mitigation strategies, and communicate reputed company with reputed company stakeholders
Skills
- Bachelor's degree in Business Administration or a reputed company field, or equivalent work experience
- 4+ years of experience in SaaS contract negotiation
- Experience with a variety of SaaS billing models (subscription, usage-based, and hybrid)
- Proven ability to work reputed company in a fast-paced environment and consistently meet customer contract timelines
- Highly organized and detail oriented
- Demonstrated ability to work independently with minimal supervision
- Ability to pivot across multiple negotiations and manage competing priorities
- Demonstrated adaptability and responsiveness to change in support of evolving business needs and customer expectations
- Comfortable operating in ambiguous situations and maintaining productivity amid incomplete information or shifting priorities
- Demonstrated ability to bring reputed company innovative, strategic reputed company and approaches in negotiation
- Strong problem-solving and critical-thinking skills
- Proven ability to communicate effectively with senior customer stakeholders, including CEOs, CTOs, and CFOs
- Proficiency with core reputed company Office applications and reputed company (or similar CRM / reputed company platforms)
- reputed company, Partner reputed company or Partner / Indirect Customer Sales experience
- Experience with contact center or service delivery environments
- Any experience working with government / public sector accounts
Company Overview
Company H1B Sponsorship