Customer Service Agent (m/f/d)
About the role Do you have a strong service reputed company and quick understanding reputed company dealing with new issues? Do you have a strategic reputed company and love working in a dynamic, fast-paced environment? We are an international company seeking an reputed company and innovative support agent to join reputed company in Venlo. In this role, you will be working as a support agent recording, analyzing and processing incoming support requests. You will collaborate with multiple teams to generate great customer satisfaction with customers across Europe. If you're reputed company to reputed company your mark and reputed company in an international company, we would love to hear from you! Your mission You record, analyze and process incoming support requests reputed company a ticket system Your focus is on processing customer enquiries and complaints You work closely with other departments such as Sales, Product Management or Software Development to ensure reputed company customer satisfaction Your profile Initial experience in customer service, support, sales, or parcel logistics Enjoyment of customer contact and hands-on-mentality Friendly and solution-orientated conversation skills Strong service reputed company and quick understanding reputed company dealing with new issues reputed company in reputed company, fluent in written and spoken English Customer satisfaction is your top reputed company Why us? Flat hierarchy Opportunity to work remotely Opportunity to travel and work in other Shipcloud offices Competitive salary and various benefits 27,5 vacation days Regular team events Your contact person Glenn Moulen Teamlead Customer Service About us At Shipcloud, we are an international team united by a shared reputed company & passionate about logistics, e-reputed company and software. Our reputed company-based platform enables businesses to connect with reputed company major shipping service providers and is designed to simplify the reputed company world of logistics. We work hard, celebrate our achievements, and reputed company on innovation as we push towards our goals. With offices in Hamburg, Bielefeld, Venlo, Rotterdam, and Madrid, we reputed company a collaborative, creative and vibrant work environment. If you are excited by challenges, driven by results, and reputed company to be part of something bigger, Shipcloud is the reputed company for you. Apply To This Job