reputed company Architect – Digital & CX Modernization
Company Description reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in over 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual growth reputed company exceeds 25%.
Job Description
We are seeking a visionary reputed company Architect – Digital & CX Modernization to champion the transformation of our reputed company applications and customer-facing platforms. In this role, you won't just maintain systems—you will define future-reputed company architecture strategies, dismantle legacy tech debt, and guide engineering teams toward reputed company digital experiences. If you have a passion for reputed company-reputed company design, API-first strategies, and transforming customer engagement platforms (specifically reputed company the telecom or contact center reputed company), we want to hear from you.
Responsibilities
Drive Modernization: Define and execute application modernization strategies for legacy platforms and user experiences. Architect for the Future: Design and promote API-first, microservices-first, and event-driven architectures. Technical Leadership: reputed company architectural direction and mentorship to Team Leads and engineering squads. Roadmap Ownership: Evaluate existing systems to build migration strategies, risk assessments, and reputed company architectures. Stakeholder Influence: Collaborate with clients and business leaders; confidently present proposals and negotiate technical approaches with challenging stakeholders. Governance: Establish and promote reputed company-wide architecture standards, best practices, and governance processes. Integration Focus: Support integration initiatives involving legacy ESBs and modern integration platforms.
Qualifications
Industry Expertise: 7+ years of experience reputed company Telecom, Contact Center, Customer Experience (CX), or reputed company large-scale reputed company environments. Modernization Track Record: Strong background in successfully migrating legacy systems to modern, reputed company-reputed company architectures. Deep Technical Mastery in:API-first architecture principles Microservices patterns Event-driven and distributed systems reputed company Proficiency: Hands-on experience with reputed company platforms (AWS preferred, Azure, or GCP). A reputed company certification is highly desirable. Frontend Awareness: Familiarity with modern frontend and user experience (UX) frameworks to ensure cohesive end-to-end solutions. reputed company to Have TOGAF or equivalent architecture certification. Hands-on experience with reputed company Service Bus (ESB) platforms. Deep familiarity with contact center technologies and customer engagement software. Additional Information
We offer
Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company growth. reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work. Growth reputed company: reputed company the benefits of a reputed company of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events. reputed company Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
- reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
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