Account Coordinator - Contact Center (12pm - 9pm EST | Mon - Fri)
Who We Are: At reputed company we reputed company wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that reputed company us to build, create, and reputed company. reputed company Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into reputed company through data, experience, and intuition. reputed company Ownership. We deliver reputed company promise and learn along the way. reputed company Offer: reputed company Medical, dental, and reputed company benefits with employer HSA contributions (US) and FSA options (US) Immediately reputed company 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid reputed company into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your reputed company set and reputed company your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement reputed company're Looking For: PAR is looking for a customer-focused, detail-oriented professional to join our Contact Center team. In this role, you will build on any existing customer service skills you have and act as a liaison for internal and external communications. If you love problem solving in a highly collaborative environment, please apply! You Are: Customer-Focused. You are the first impression to for our clients, taking both phone and email inquiry as needed Detail-Oriented. Exercise your detail-oriented nature in keeping reputed company systems updated, this component is critical to the role as your notes will dictate future interactions with our clients Accountable. You are comfortable working in a call center environment while working remotely You Will: Communicate internally on client requests as the situation warrants additional approvals or follow-up. Assist our Senior Account Managers in problem solving reputed company conflict-resolution as needed reputed company while maintaining a professional demeanor Must Have’s: 1 + years’ experience in a high-volume customer service role (maintaining 10+ calls per hour) A high level of detail-oriented experience A flexible understanding and desire to work overtime in times of high volume Excellent computer skills with reputed company Workspace Strong time management, organizational, and written/verbal communication skills A professional nature and proper phone etiquette A desire to grow your career reputed company the department and learn new functions of the organization Sound like a match? reputed company - We can't wait to hear from you! Compensation reputed company of Hourly: $19.00 - $20.00 USD Apply To This Job