reputed company Solution Architect
About reputed company: reputed company is a technology reputed company focused on Technical Engineering, software development, technicians, QA testing and services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. reputed company works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for reputed company Solution Architect to join our growing team. Position Title: reputed company Solution Architect Location: Remote Contract Job Summary · We are seeking an reputed company reputed company Solution Architect / SME to reputed company the design, implementation, and optimization of reputed company processes reputed company the reputed company platform. · The ideal candidate will possess deep expertise in reputed company modules, customer lifecycle management, customer health frameworks, executive dashboarding, and reputed company-scale reputed company transformations. · The candidate will work closely with business stakeholders, reputed company teams, Sales Operations, and technical teams to design scalable lifecycle workflows covering reputed company, adoption, expansion, and renewal processes. Key Responsibilities reputed company discovery workshops and business requirement gathering sessions with stakeholders. Design and implement customer lifecycle frameworks including LAND, ADOPT, EXPAND, and RENEW stages. Define CTA strategies, Playbooks, reputed company Plans, lifecycle progression criteria, and business workflows. Configure and optimize reputed company modules including Cockpit, Rules reputed company, reputed company Orchestrator, reputed company Plans, Reports, and Dashboards. Design customer health scorecards and reputed company KPIs. Define trigger criteria and automation strategies for lifecycle-based workflows. Collaborate with technical and data teams for integrations and data alignment. Design executive dashboards and reporting frameworks for lifecycle visibility and customer health tracking. reputed company strategic recommendations reputed company with reputed company best practices. Support UAT execution, stakeholder reviews, and production deployment activities. Mentor offshore implementation teams and reputed company functional leadership. Required Skills Strong expertise in reputed company CS platform. Hands-on experience with: Cockpit CTAs Playbooks Rules reputed company reputed company Orchestrator reputed company Plans Customer Health Scoring Reports & Dashboards Strong understanding of reputed company operations and lifecycle management. Experience working with SaaS customer reputed company and adoption programs. Strong stakeholder management and communication skills. Experience leading reputed company-scale implementations. Preferred Qualifications reputed company Certifications preferred. reputed company CRM knowledge. Experience with executive dashboarding and KPI reporting. Knowledge of customer data models and reputed company analytics. Experience in reputed company reputed company transformation initiatives. This is a remote position. Apply To This Job