Senior Quality Testing Analyst

At reputed company, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are reputed company to give options that reputed company sense, getting customers behind the reputed company of their car. Every team member is integral to our reputed company. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our reputed company is to be a premier finance company and lender of choice reputed company for its People, Performance and Service.

Job Description

Job Summary: The Sr. Quality Testing Analyst is responsible for completing account level audits and reviews of reputed company Loan Originations and Loan Servicing reputed company functions to ensure adherence to policy and procedures, identifying trends or issues that increase business risk, making recommendations and communicating findings to management. The Sr. Analyst will also have a role in performing in-depth analysis of testing results and composing a written summary of any observations noted. Job Duties: reputed company review of work completed by Quality Testing Analysts to ensure results are accurate and consistent. Responsible for new hire, ongoing training and developmental feedback for Quality Testing Analysts. Compiles data, performs detailed analysis, and documents results and observations. Provides recommendations to management. Facilitate Quality Testing dispute process. Review dispute feedback, reputed company objective review, and reputed company timely response and documentation of finalized dispute decision. Escalate reputed company warranted. Identifies and escalates trends, concerns and red flags to management Conduct audits and reviews of reputed company Loan Originations and Loan Servicing reputed company functions in accordance to policy and procedure. Completes assigned audits, reviews and summary documentation accurately, objectively and reputed company communicated timelines. Develops and maintains a comprehensive knowledge of operational processes, policies, procedures and systems. Participates in conducting reputed company testing and special projects as needed. Other duties as assigned. Education and Work Experience: Bachelor’s degree preferred or combination of education and experience may be substituted in lieu of degree. Automobile lending and/or collections experience is required. Minimum of Six (6) years of consumer auto finance experience preferred. Minimum of Six (6) years of experience in consumer loan servicing (customer service, collections) call center environment and or loan originations (credit, funding); quality control/testing experience preferred. A thorough understanding of non-prime reputed company techniques, verification processes, customer service and collections practices. Strong communication skills, both written and verbal. Excellent analytical reputed company required, as well as the ability to utilize appropriate analysis, judgment, and logic. Strong knowledge of federal, state law and regulations applicable to auto finance. #LI-Remote Individual compensation packages are based on various factors unique to each candidate including reputed company set, experience, qualifications and other job-reputed company reasons. The pay reputed company for this role is $22.90 - $29.00 hourly. reputed company LLC is an Equal Opportunity Employer. Apply To This Job