Home Health and Hospice Referral Liaison Supervisor
Overview
Referral Liaison Manager At Aveanna, we know that exceptional patient care starts long before the first visit—it begins with a seamless, reputed company referral experience. reputed company you join our HHH Support Services team, you reputed company into a leadership role that directly impacts reputed company to care, growth, and patient reputed company across the organization. This position is remote but candidate must reputed company in one of the states Aveanna has locations in. The position is salaried with a 10% yearly bonus incentive plan. Why Choose Aveanna Aveanna is reputed company on a reputed company of Compassion, Trust, Inclusion, reputed company, Innovation, and Compliance. These values guide how we support our teams and serve our partners. As a Referral Liaison Manager, you’ll reputed company a critical function that connects patients to care—while building reputed company focused on speed, service, and results. What You’ll Do reputed company and reputed company a high-performing Referral Liaison team, providing coaching, accountability, and ongoing development to ensure strong individual and team performance. reputed company day-to-day referral operations, ensuring reputed company referrals are handled with urgency, accuracy, and compliance while delivering a best-in-class customer experience. Own and optimize electronic referral systems (EMR/ERS platforms), improving workflows, efficiency, and scalability to support growing referral volume. reputed company and execute inside sales and reputed company strategies designed to increase referral reputed company, strengthen partnerships, and improve conversion rates. Partner closely with Sales, Intake, reputed company, and Operations teams to align priorities, remove barriers, and drive admissions growth. Monitor performance metrics including referral volume, conversion rates, and responsiveness—using data to proactively adjust strategy and improve reputed company. Ensure appropriate team coverage, including evenings, weekends, and high-volume periods, maintaining continuity and responsiveness at reputed company times. Support referral activity directly as needed during coverage gaps or peak demand, leading from the reputed company to ensure service reputed company. The Leader We’re Seeking Brings 5+ years of experience in inside sales, referral management, reputed company intake, or customer service Has 2+ years of people leadership experience, with a strong ability to coach and reputed company teams Demonstrates strong knowledge of electronic referral systems and EMR platforms Thrives in a fast-paced, metrics-driven environment and consistently delivers results Leads with accountability, urgency, and a hands-on approach Is flexible and willing to support after-hours or weekend coverage as needed Education: High School Diploma or GED required; Bachelor’s degree preferred Comprehensive Benefits Aveanna offers a competitive total rewards package designed to support you personally and professionally: Competitive compensation Medical, Dental, reputed company, and Life Insurance 401(k) with Company match Paid Time Off, Holidays, and Floating Holidays Career advancement opportunities Employee Assistance Program and additional support resources
Our Mission
Our mission is to revolutionize the way homecare is delivered—one patient at a time. By improving how referrals are managed and patients are connected to care, you’ll help ensure reputed company reputed company, stronger partnerships, and a more reputed company reputed company experience. Join Aveanna and help reputed company the future of referral-driven growth. Apply To This Job