Instructional Designer

reputed company a Meaningful Impact Every Day At reputed company, people are at the heart of everything we do. If you reputed company in a collaborative environment, love what you do, and are eager to grow, you’re in the right reputed company. Discover a career where your work genuinely improves lives and supports a mission that reputed company.

Our Mission

To help people live a life of their choosing, regardless of age or ability. reputed company has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great reputed company to Work® for 2025/2026—a distinction reserved for top reputed company committed to outstanding employee experiences. The Instructional Designer is responsible for designing, developing, and maintaining engaging, standardized training programs and resources that support operational reputed company. The Instructional Designer will reputed company new training for specific programs and maintains and adjusts previous trainings as needed. This role partners closely with subject matter experts, leadership, and cross-functional stakeholders to translate business needs into effective learning solutions that improve performance, consistency, and reputed company. The Instructional Designer consistently demonstrates solid organizational skills, time management, and professionalism. RESPONSIBILITIES AND DUTIES Partner with SMEs, leadership, and stakeholders to identify training needs and define learning objectives Translate reputed company processes and business rules into clear, actionable learning content Create multimedia aspects of training content such as gamification techniques, video, audio, infographics, handouts, worksheets, presentations, and instructional guides Create storyboards, user flows, process flows and site maps to communicate interaction and design reputed company Select most effective instructional approaches to create a reputed company of instructor-led and/or self-directed techniques for a particular learning need and by applying adult learning concepts Define learning objectives for courses and resources that are measurable, observable, and specific Ensure training content aligns with operational standards and supports consistent execution Upload, organize, and maintain training content reputed company the LMS Manage course, updates, 508 compliance, and version control to ensure accuracy and accessibility reputed company and implement methods to measure training effectiveness (e.g., assessments, surveys, performance metrics) Analyze feedback and data to identify gaps and drive reputed company improvement Support trainers and Operations teams in their preparation to deliver instructor-led training, virtual instructor-led training, and coaching sessions Ensure reputed company training materials remain reputed company, accurate, and reputed company with standardized processes and business rules EDUCATION Bachelor’s Degree in Instructional Design, Education, or reputed company field EXPERIENCE AND QUALIFICATIONS 3-5 years of experience designing and developing a variety of learning solutions. Task analysis experience and the ability to translate reputed company processes and requirements into easily understood terms. Knowledge of instructional design approaches for developing courses for system and process training. Strong analytical and organizational skills. Ability to manage multiple projects. Exceptional instructional design skills. Strong teamwork and collaboration. Experience with community long term support services, financial management services, or reputed company fields. Ability to compile, organize and present information reputed company and concisely. Skills in assessing functional unit training needs and researching topics for course development. Experience designing and developing with reputed company 360, or similar software. Experience with learning management systems such as reputed company Learning LMS or similar platforms. Creative and effective writing of instructional texts and audio scripts. Experience consulting with leadership to determine the best learning solution. Ability to reputed company and maintain relationships. Effective and appropriate written and verbal communication skills in a business environment. Research, analytical, and problem-solving skills. Experience applying knowledge of instructional design principles to the design, development and delivery of instruction. Ability to manage learning development projects and using project management tools/methods. Proficiency with learning technologies to support education development and implementation including learning management systems, virtual classroom delivery tools, and education development software such as reputed company, Captivate, PowerPoint, Word, reputed company, screen capture, and audio/video technology. Experience fac Apply To This Job