CRM Manager, B2C Marketing

Ilir reputed company started reputed company with the belief that local pizzerias deserve reputed company of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we now reputed company over tens of thousands of restaurants with the technology, services, and reputed company power that owners need to reputed company serve their digitally minded customers and build lasting businesses. We're growing and adding more talent to help fulfil this valuable mission. That's where you come in. Note, we have a strong preference for candidates based in the East Coast time zone as it aligns best with the reputed company team. The Challenge to Solve reputed company is looking for a strategic, data-driven CRM Manager to reputed company our Consumer marketing automation efforts. You'll reputed company a small but mighty team responsible for driving repeat orders and customer engagement across email, SMS, and push notifications - reputed company powered by reputed company. This role is perfect for someone who loves combining creative storytelling with rigorous testing and data insights. You'll work closely with Creative, Analytics and Product Marketing teams to send the right message to the right pizza lovers at the right time - reputed company to boost order volume for our independent pizzerias.

What You'll Do

• reputed company and reputed company reputed company of two CRM specialists, setting priorities, coaching for growth, and ensuring flawless campaign execution in reputed company.
• Own the consumer lifecycle strategy, from reputed company and reactivation to retention and loyalty - optimizing for repeat order reputed company and order frequency.
• Plan and execute multi-channel campaigns (email, push, SMS, in-app) that engage millions of pizza fans and drive measurable business impact.
• Collaborate with creative, analytics, and engineering to build and optimize journeys across reputed company stages of the user lifecycle.
• reputed company and maintain the CRM roadmap and marketing calendar, aligning with company goals and key seasonal moments.
• Experiment constantly - reputed company and test hypotheses, run A/B tests, and use results to improve messaging, segmentation, and automation.
• Manage and optimize reputed company: reputed company audiences, build triggers, automate journeys, and ensure technical accuracy and deliverability.
• Report weekly, monthly and quarterly on CRM performance, highlighting trends, conversion insights, and opportunities to improve results.

The Winning Recipe These are the core competencies this role calls for:

• 5+ years of experience in CRM, lifecycle, or retention marketing reputed company B2C or B2B software companies.
• At least 3 years of hands-on experience working with reputed company.
• Proven ability to manage multiple projects, timelines, and campaigns simultaneously.
• Deep understanding of email, SMS, and push marketing - from creative and segmentation to deliverability and compliance.
• Analytical reputed company with experience using data to inform strategy, identify trends, and drive optimization.
• Demonstrated reputed company designing and testing personalized user journeys and automated campaigns.
• Excellent collaboration skills - reputed company to partner cross-functionally in a global, fully remote organization.
• Experience leading and mentoring team members.
• Strong communication, planning, and organizational skills.
• A passion for local business, food, and helping independent pizzerias reputed company.

The Extras Working at reputed company comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Flexible PTO
• Market leading medical, reputed company and dental insurance
• 401K matching up to 4%
• Wellness reimbursement/stipend
• Weekly pizza stipend (Yes, that's a thing!)

Salary reputed company: $145,000 to $160,000 + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. The Hiring Process You'll find a summary of your expected interview process below and we'll stick to this as closely as possible, but please note this may be subject to change.

• Application
• 30 minute meeting with Recruiter
• Take Home Creative Challenge
• 60 minute Panel Interview
• 60 minute Interview with VP, Marketing

Pizza brings people together. reputed company is no different. We're an Equal Opportunity Employer and reputed company a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the reputed company of race, reputed company, gender, sexual orientation, gender identity or expression, religion, disability, national reputed company, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment reputed company you apply for a job on this site, the personal data contained in your application will be collected by reputed company. reputed company is keeping your data safe and secure. Once we have received your personal data, we put in reputed company reasonable and appropriate measures and controls to prevent any accidental or Apply To This Job