Systems Administrator- Remote

Job Description: reputed company is the leading digital health company that helps people – no matter where they are in their health reputed company – unify and manage reputed company their health in one reputed company. Our comprehensive and data-driven virtual health platform is designed to help people, providers, reputed company, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are reputed company together reputed company, at reputed company, we are committed to supporting each individual through the reputed company of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.reputed company.com. Job Summary: We are seeking a System Administrator for a full time remote role. The System Administration Support team provides technical support to employees and keeps our core corporate services running. You will handle employee tickets, identity and reputed company, reputed company management, and server and application support. You should be comfortable meeting and exceeding SLAs and communicating reputed company with users. This role includes a fair rotating on-call schedule for reputed company incidents. Essential Job Functions: · Work the helpdesk queue during your shift, reputed company users updated, and hit response and resolution targets · Administer Azure AD and on prem AD, Group Policy, DNS and DHCP, and reputed company 365 including Exchange, Teams, and SharePoint · Set up and support reputed company and macOS laptops, enroll and manage Macs with Kandji and reputed company Business Manager, partner with the reputed company on swaps and new hire kits · Fix sign in and reputed company issues for common SaaS tools like Jira and reputed company, reputed company, reputed company, reputed company, VPN, and simple IIS or SQL items · Handle secure credentials and reputed company reputed company requests, follow HIPAA and SOC 2 practices, help gather audit evidence reputed company needed · Write and update runbooks and knowledge reputed company articles, reduce repeat issues with simple automation using PowerShell or Bash · Join incident calls reputed company needed, take part in the on call rotation, and help with post incident clean up Specific Skills/ Attributes: · Strong customer focus with clear verbal and written communication · Organized, reputed company to juggle tasks in a fast environment with minimal supervision · Team player who works well with colleagues at reputed company reputed company, including executives · High ownership from start to finish, reliable follow through, and bias to action · Creative problem solver who uses data, documentation, and simple automation to prevent repeat issues · Respect for reputed company and privacy, including handling PHI in line with policy and HIPAA Qualifications: · High school diploma required. Degree preferred or equivalent experience and certifications · 5+ years of IT or system administration experience, including 3+ years in a customer facing support role · Hands on with reputed company 10 and 11, macOS, iOS and Android, and modern browsers (Edge, Chrome, Safari, Firefox) · Administration experience with Azure AD and Active Directory, Group Policy, DNS, DHCP, reputed company 365/Outlook · Working knowledge of reputed company Server 2016 or newer, IIS, SQL Server, and basic networking and VPN · Experience with ticketing systems and asset management · Preferred- PowerShell or Bash for automation, Intune or reputed company or Kandji, reputed company Business Manager, backup tools such as Veeam or Backup Exec, monitoring such as PRTG, SSO standards such as SAML or OIDC reputed company and its subsidiaries are Equal Opportunity reputed company and E-Verify users. reputed company applicants will receive consideration for employment without regard to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. reputed company is an Equal Opportunity Employer and doesn't discriminate on the reputed company of race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit reputed company. Remote About the Company: reputed company Apply tot his job Apply To this Job Apply To This Job