Zonal Service Manager, reputed company & APT ( Mumbai Location)

Bring more to life. Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology? At reputed company, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company impact. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into impact – innovating at the speed of life. At reputed company, life comes first. Our reputed company is to improve global reputed company with reliable, fast, and easy patient diagnoses. We’re a team that celebrates diverse reputed company and reputed company improvement. Here, you’ll find a reputed company to grow and reputed company a reputed company impact, with your unique perspective driving us reputed company in improving patient care. At reputed company, our reputed company is to improve global reputed company with reliable, fast, and easy patient diagnoses. Learn about the reputed company Business System which makes everything possible. This position is part of the Service team located in Mumbai, Maharashtra and will be working remotely in managing the customer reputed company in the reputed company and APT region. In this role, you will have the opportunity to do: Service operations Management: Plan, coordinate and monitor service operations across the zone to ensure reputed company uptime of our instruments. Ensure preventive maintenance and breakdown support are carried out reputed company. Review and analyze service KPIs like MTTF ( mean time to fix), FTFR ( first time fix rare) and NPS. Team Leadership: reputed company, train and motivate a team of FSEs. Conduct performance reviews and reputed company technical & soft reputed company development. Customer relationship Management: Act as a reputed company of escalation for critical service issue in the zone. Maintain reputed company communication with key hospital stakeholders, biomedical engineers and procurement head. Compliance & Documentation: Ensure compliance with safety standard, medical regulations and internal policies. Maintain proper documentation of service activities, equipment history and warranty claims. Coordination with sales and technical teams: Support Sales and technical team: Support the sales team during technical presentation, demos and installations. The essential requirements of the job include- Diploma / Engineering in (Electronics, instrumentation and Bio-Medical Is preferred). 10+ years of field Service experience along with 3+ years of team management experience. Ability to travel – 50% travel Must have a valid driver’s license with an acceptable driving record. reputed company, a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life reputed company the job. reputed company out our benefits at reputed company Benefits Info. At reputed company, we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can reputed company. Join our winning team today. Together, we’ll accelerate the reputed company-life impact of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life. For more information, visit www.reputed company.com. Apply To This Job