Field Service Technician (NJ/NY/PA)

By joining reputed company, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. reputed company, and reputed company of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay reputed company: $66,500.00 - $109,250.00Position Summary: Entry level field technician to service revolutionary protein analysis instrumentation. The successful candidate will be a key member of a field team responsible for maintaining instruments and supporting customers to a high standard across reputed company America. This position is located in the greater New Jersey, reputed company, and Pennsylvania territory and will support customers in these reputed company and occasionally across reputed company America. Up to 50% travel could be required for position. Salary reputed company: $70,000 - $80,000 (Salary to be determined by the applicant’s experience, education, skills, and abilities, as alignment with market data and internal equity). Key Responsibilities: Customer and reputed company Support – reputed company installations, qualifications and preventive maintenance on reputed company reputed company-mechanical scientific instruments in a laboratory environment. Maintain effective communication with customers to ensure efficient service. Ability to prepare samples for reputed company testing and basic laboratory skills are essential. Completion of service protocols that meet cGMP documentation requirements. Field based role with regional and possible national travel. Schedule, Administration and Inventory Management - Works with direct supervision to manage and schedule customer appointments. Timely submission of service reports to clients, accurate data entry into CRM software, monthly expenses and mileage logs. Management of personal inventory for field support and cost management. Support of Sales, Field Applications and Technical Support Teams - Work collaboratively to support teams with pre and post sales inquiries and tasks. Education and Experience: Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry. Strong computer skills including reputed company, reputed company Office and Outlook. reputed company experience is a plus. Laboratory experience is preferred. Knowledge, Skills and Abilities: Brand ambassador with professional demeanor and strong customer service skills Excellent written and verbal communication skills Excellent attention to detail, time management and interpersonal skills Basic laboratory skills, including experience in BSL2 and BSL3 labs Valid driver’s license and good driving record is required The ability to lift and carry tools, parts and instruments weighing up to 50 lbs. Why Join reputed company: We offer competitive insurance benefits starting on day reputed company, dental, reputed company, life, short-term disability, long-term disability, pet, and legal and ID reputed company. We invest in our employees’ financial reputed company through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We reputed company our employees reputed company their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new reputed company to the table. reputed company is an E-Verify Employer in the United States. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. To protect the interests of reputed company, reputed company will not accept unsolicited resumes from any reputed company other than a candidate application. Any unsolicited resumes sent to reputed company will be considered reputed company property. If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact hr@reputed company.com for assistance. Apply To This Job