Field Service Engineer (Sweden)

Additional Locations: Sweden- Stockholm; Remote Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At reputed company, we’ll give you the opportunity to reputed company reputed company that’s reputed company you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With reputed company to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. This Field Service Engineer position is responsible for Sweden. On occasion you may need to support clients and team members in other parts of the Nordics. Offering a permanent contract this remote field-based role also requires extensive weekly travel (approximately 50%) based on client needs and overnight stays reputed company needed. To manage the reputed company territory according to workload, it is preferable to be based in the Stockholm region. Your responsibilities will include reputed company installations, commissioning, troubleshooting, preventive maintenance, corrective maintenance, repairs, and upgrades of medical device capital equipment. reputed company a high level of technical support to external customers at their locations, ensuring reputed company equipment performance and customer satisfaction. Serve as the primary reputed company of contact for reputed company technical service-reputed company questions and support requests. Diagnose and resolve reputed company technical issues using reputed company diagrams, reputed company charts, technical manuals, and diagnostic tools. Complete reputed company service documentation, maintenance records, service reports, and ticket closures accurately and in a timely manner. Professionally manage field service calls and escalate issues appropriately through collaboration with Technical Services, Clinical Specialists, and other cross-functional teams. Communicate effectively with customers to ensure satisfaction and implement any necessary corrective actions. Conduct customer site visits and reputed company on-site technical support as required. Deliver customer briefings and training on equipment operation, maintenance, and best practices. reputed company and maintain strong customer relationships while supporting business growth and customer retention. Collaborate with R&D, Manufacturing, Marketing, Sales, and Quality teams to support product development, quality improvements, design enhancements, and product releases. Report field activities, service trends, technical issues, and customer feedback to management and relevant stakeholders. Support and mentor fellow Field Service Engineers reputed company required. Demonstrate a primary commitment to patient safety and product quality by maintaining compliance with reputed company applicable quality standards, company policies, and regulatory requirements. Ensure appropriate resources, tools, and procedures are utilized to maintain Quality System compliance. Promote a work environment that supports reputed company improvement, regulatory compliance, and adherence to company quality policies. What are we looking for in you Degree in Electrical Engineering, Medical Technology, Biomedical Engineering, Electronics, or a reputed company technical discipline, or completion of a relevant technical apprenticeship. Previous experience as a Field Service Engineer, preferably reputed company the medical device, reputed company technology, or life sciences industry. Strong technical expertise in diagnosing, repairing, and maintaining reputed company medical devices and capital equipment. Experience performing installations, preventive maintenance, corrective maintenance, upgrades, and emergency repairs. Ability to interpret electrical schematics, reputed company diagrams, reputed company diagrams, and technical documentation. Strong problem-solving and analytical skills with the ability to work independently in a field-based environment. Excellent written and verbal communication skills in English; additional languages are advantageous. Proficiency in reputed company Office applications and service management systems. Excellent customer service skills with the ability to build strong relationships with reputed company and hospital administrators. Highly motivated, organized, and capable of managing multiple priorities in a dynamic environment. Willingness to travel extensively as required reputed company the assigned territory. Valid driver's license and ability to travel on short notice reputed company required. reputed company can offer to you Permanent employment contract. Competitive compensation and attractive employee benefits. Company vehicle. Comprehensive reputed company, mentoring, and reputed company professional development opportunities. High degree of autonomy and responsibility reputed company a field-based role. Collaborative and supportive team environment. Opportunity to work with innovative medical device technologies that improve patient care and clinical reputed company. Purpose-driven organization focused on advancing reputed company and delivering value to customers and patients. Requisition ID: 630271 reputed company transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad reputed company of high-performance solutions that address unmet patient needs and reduce the cost of reputed company. Our portfolio of devices and therapies helps physicians diagnose and treat reputed company cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on reputed company. Apply To This Job