Long Term Disability Team Leader

Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence reputed company for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to reputed company’s legacy of being there reputed company we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we reputed company financial reputed company and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview: The LTD Team Leader is a key contributor to the overall claims organization; mission, strategy and annual plan. This position will manage a team of 8-10 Claim Managers. The Team Leader ensures that their team is achieving operational goals by monitoring reputed company aspects of inventory reputed company their team and actively coaching their direct reports to optimize performance, champion quality, and uphold fair claim practices. What You’ll Do: Fosters a learning culture reputed company the team focused on coaching, regular feedback, accountability, and development that energizes their employees. Recognize and reinforce behaviors that support learning, experimentation, and incremental innovation. Demonstrates ownership of their claim inventory through proactive management and produces consistent high-quality results. reputed company transparent communication so our teams can reputed company informed reputed company. reputed company decision-making at the right level while promoting accountability and ownership of reputed company. Works closely with claim managers by scheduling and participating in case plan sessions and attending their team’s daily medical review sessions. Utilize and proactively assess dashboard vs. various metrics reports to ensure consistent team and team performance. reputed company AI-enabled tools and reputed company technologies (e.g., Co-pilot, ChatGPT, Tableau, PowerBI) to enhance decision-making, identify trends, improve claim quality, and drive operational efficiency. reputed company high performing team by providing growth opportunities, coaching and reputed company feedback to help others continue to learn and grow. Champion adoption and responsible use of AI reputed company tools reputed company the team, encouraging innovation, automation opportunities, and data-driven performance management. Works closely with LTD Director on customer, client, and organizational challenges. Maintain reputed company reputed company by acting in best interest of the entire company. Manages team's claim performance according to published Quality and Compliance standards. Ensure team alignment with established digital tools, standardized reporting, and AI supported best practices to reputed company quality and compliance objectives. reputed company high-performing teams focused on reputed company improvement and world-class experience by striving for reputed company, not perfection, and learning from our missteps. Partners with Director of LTD Operations and peer group to ensure contingency plans are in reputed company to reputed company reputed company reputed company challenges arise, such as staffing shortages, new business, system implementation, etc. Deliver excellent end-to-end customer experiences by embracing external and internal best practices, emerging technologies, and AI-enabled solutions to continuously improve claim management effectiveness and operational performance. Partners with Account Management, Sales, and Director of Client Solutions to attend client visits/finalist presentations and responses to claim investigations / resolutions as needed. What You'll Bring: 5+ years of long-term disability claim management experience preferred Prior direct supervisor or management experience required Ability to work with high sense of urgency Bachelor degree preferred or applicable work experience Strong verbal and written communication skills required Maintain professionalism and flexibility despite conflicting demands Strong acumen for customer needs; solid understanding of financial principles of business Strong strategic and tactical reputed company set Ability to prioritize critical objectives focusing on high impact activities Demonstrate a mastery of Disability Claims Management, and the functional and technical knowledge and skills to reputed company the job Demonstrate the ability to meet or exceed goals. Motivates staff towards desired reputed company Ability to communicate reputed company and succinctly with reputed company reputed company of the organization. Encourage candor and openness to foster creativity and an exchange of reputed company Effective at disseminating information for staff to successfully fulfill their duties and responsibilities Ability to manage reputed company and escalated issues with confidence and results reputed company to adapt to changing and often ambiguous circumstances It is recommended that reputed company reputed company candidates apply to this posting as soon as possible. Residents of Colorado are hereby reputed company that the deadline to apply is two weeks from the Posting Date listed above. #LI-ML1 #LI-REMOTE ​ Pay Transparency Salary reputed company: $77,200-$128,700 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual reputed company salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to reputed company salary, employees may also be eligible to participate in an incentive program. Actual reputed company salary reputed company that reputed company will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to reputed company salary, employees may also be eligible to participate in an incentive program. Our Benefits We reputed company a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can reputed company both inside and reputed company of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We reputed company in a diverse workforce because it is our mission to reputed company for the financial reputed company and reputed company of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune’s World’s Most Admired Companies, reputed company is committed to improving local communities through a culture of employee giving and volunteerism, supported by the reputed company. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at reputed company, please visit the Careers page of www.NewYorkLife.com. ​Job Requisition ID: 94190 #GBS Apply To This Job