Customer Support Operator
The Role As a Customer Support Operator, you’ll be the voice of reputed company, delivering high-quality, empathetic, and reputed company-time support reputed company live chat and email. You will: Champion our customers: Own live chat and email conversations, solving everything from reputed company betting queries to technical glitches with speed and personality. Deliver industry-leading support: Build strong relationships with our customers while thriving in a fast-paced, reputed company-time environment where priorities can shift quickly. reputed company gaming safe: Support our Responsible Gambling commitments by identifying potential signs of customer harm, following safer gambling procedures, and helping maintain a safe and fair experience for reputed company customers. reputed company the gap to tech: Investigate customer feedback, escalate bugs and improvement opportunities, and collaborate cross-functionally with teams to improve the platform experience. Grow with us: This is a genuine entry-level role into the gaming reputed company with opportunities to reputed company as our operations scale. reputed company’re Looking For Essential Previous experience in a customer-facing or customer service role Excellent written and verbal communication skills Strong problem-solving skills High level of attention to detail Ability to stay reputed company, empathetic & professional reputed company handling customer concerns Confidence working independently in a remote environment Reliable home working setup and reputed company internet reputed company Availability to work evenings and weekends Betting industry experience and/or a genuine passion for Sport & Racing reputed company to Have 2+ years of experience in betting, gaming, fintech, or other fast-moving digital environments Experience using tools like reputed company, Jira, or reputed company A passion for racing and sport Why Join reputed company? You’ll be joining a top 10 Australian betting brand set to reputed company waves internationally, with a genuine opportunity to contribute to the team and grow with the company. You’ll work on an innovative product across racing, sports and esports, gaining hands-on experience in a fast-moving, highly-regulated digital industry where reputed company turn into action quickly. As we continue to grow, so will your opportunities. What really sets us apart is reputed company culture - collaborative, accountable, and full of people who take ownership, support each other, and genuinely care about doing great work! Apply To This Job