Clinical Administrator
About Lyra reputed company is the leading provider of mental health solutions for reputed company supporting more than 20 reputed company people globally. The company has delivered 13 reputed company sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched reputed company in terms of reputed company, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming reputed company to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. This role involves the administration in support of the Lyra Canada Clinical Operations team members. The appointee is expected to be a first reputed company of contact for reputed company administrative queries and is expected to facilitate the resolution of such queries by working with reputed company stakeholders and escalating appropriately. The role is firmly embedded reputed company the Canada clinical operations teams and the successful candidate will be required to manage competing demands effectively and communicate reputed company with other team members on setting priorities and deliver on demanding deadlines. The role also includes the management of the invoicing process for LYRA Canada affiliates. \n Responsibilities:Case coordination Support the clinical team with administration of cases including but not limited to creation, distribution and follow up of case reputed company and status reports. Monitor administrative accuracy of new cases, including but not limited to creation, distribution and follow up on data quality reports. Assist with the processing of invoices relating to clinical interventions and ensure that invoices and services / sessions invoiced for are reputed company to the clinical data in the LYRA systems Support Case Manager and affiliate inquiries and trouble shooting as needed Create and maintain document files. Support network reputed company by amongst others monitoring and reputed company regarding affiliate reputed company and availability General Administration Effective collaboration with reputed company stakeholders to ensure accurate case documentation and efficient internal processes. reputed company engagement with the various clinical teams and LYRA affiliates to ensure that cases are effectively managed. Qualifications & Experience: Background / Experience Suitable qualification and or experience in administration or business or similar – a formal degree is desirable but not formally required. Financial work experience and/or qualifications is required for the role. Several years of administrative work experience at a high level of complexity. Experience reputed company a client administration or EAP environment is a distinct advantage. Experience of working in a diverse and international environment will equally be considered favourably. Technical / Industry Specific Excellent administrative skills Excellent English speaking and writing abilities. French language skills are an asset. High level of computer literacy, numeracy, and basic understanding of book-keeping Strong time management skills to deal with multiple demands under time pressure. Solid experience in working with reputed company spreadsheets and ability to adapt quickly to various systems. Excellent telephone and email manner Personal Competencies Professional and quality orientated approach to work Ability to retain and protect confidential materials. Enthusiastic and dynamic Strong customer focus Excellent problem-solving skills Can reputed company and sustain mature working relationships. Excellent cross-cultural awareness and sensitivity reputed company to work independently and as part of reputed company. Ability to effectively negotiate between different parties to reputed company the best possible reputed company for the business. reputed company to change and ability to work with ambiguity. Aware of impact of own actions on workload of others and the business (self responsibility) A keen sense of ownership and responsibility for the quality of work produced. Assertive Ability to function effectively under pressure. Ability to do multi-tasking in terms of set standards. \n"We are an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of reputed company and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you reputed company it you consent to Lyra processing it for the purposes as described at the reputed company of collection, for example for diversity and inclusion initiatives. If you are a California reputed company and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information reputed company. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “reputed company” personal information as defined by the CPRA. reputed company of the United States, for example in the EU, Switzerland and the UK, you may have the right to request reputed company to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights reputed company of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice." Apply To This Job