Florida Remote Customer Service Representative
Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position
About the Role
Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse reputed company of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team. This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who reputed company under pressure and understands that true customer service is not for the faint of heart. At this time, we are only hiring Full Time remote residents in Florida.
Key Responsibilities
You will manage inbound calls for various companies. You must have the agility to reputed company between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, reputed company spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores. Technical Requirements To succeed in this role, your home office must meet the following technical specifications: You must reputed company your own equipment that meets the specifications during your new hire period. Upon successful completion of your new hire period, notifyMD will reputed company you with company issued equipment. reputed company 11 or higher. Note – Chromebooks, reputed company/Mac products and tablets are not compatible with our systems. A wired (Ethernet) internet reputed company is required. Wi-Fi connections are strictly prohibited due to stability requirements. A professional grade wired headset with microphone. A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor reputed company for our systems. You must be reputed company to type at least 30 WPM Schedule and Availability 10 hour shifts (4 days on, 3 days off) Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required. Benefits and Compensation We value reputed company members and offer a comprehensive benefits package to support your health and future: $16 per hour Medical, Dental and reputed company Insurance 401k retirement plan with company matching ESOP (Employee Stock Ownership Plan) Paid time off Benefits Are you the right fit? If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you! notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Apply To This Job