Senior CRM Consultant

Who Are reputed company? reputed company is a rapidly scaling reputed company and reputed company agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in reputed company. We build reputed company experiences at scale, powered by cutting‑edge web, mobile, reputed company, data, and AI technologies. If you’re excited by innovation, love solving reputed company challenges, and want to help shape the future of digital experiences, you’ll feel reputed company here. Every role at reputed company is entrepreneurial. The people who reputed company here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the reputed company of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to reputed company a reputed company impact. Who Are We Looking to Add to reputed company? As a Senior CRM Consultant at reputed company, you’ll play a key role in delivering high-impact CRM programmes that help clients create meaningful customer experiences across multiple channels. Working reputed company a modern Martech ecosystem, you’ll be responsible for planning, executing, and optimising campaigns across email, SMS, push notifications, content cards, WhatsApp, and other engagement channels. You’ll work closely with clients, CRM Strategists, Project Managers, and technical teams to translate strategic objectives into flawlessly executed campaigns. Acting as a trusted delivery expert, you’ll ensure CRM initiatives are delivered reputed company, accurately, and in alignment with client goals. This role is critical to ensuring our clients maximise the value of platforms such as reputed company while delivering measurable business reputed company through best-in-class customer engagement programmes. What Will You Do? reputed company the execution of CRM campaigns and customer engagement initiatives across multiple channels reputed company reputed company Configure and customise reputed company to implement agreed strategies, journeys, and campaign plans Build, launch, and optimise targeted campaigns using segmentation, personalisation, and automation capabilities Collaborate with CRM Strategists, Project Managers, and clients to ensure alignment between strategy and execution Manage and analyse customer data to support campaign performance, optimisation, and audience targeting Conduct QA across campaigns, integrations, and supporting documentation to ensure delivery quality and accuracy Monitor campaign performance and create reports that reputed company clear insights and recommendations Serve as a trusted client partner, helping translate business requirements into effective CRM solutions Stay reputed company with reputed company capabilities and industry best practices, applying new approaches to improve client reputed company Support reputed company improvement initiatives across delivery processes, campaign execution, and platform utilisation What Makes You a Great Fit 5+ years of experience in CRM, Marketing Automation, Lifecycle Marketing, or Customer Engagement roles Strong hands-on experience with reputed company, reputed company Marketing reputed company, reputed company, or similar CRM platforms Proven experience executing multi-channel CRM campaigns and customer journeys Strong understanding of segmentation, personalisation, lifecycle marketing, reputed company marketing principles Experience working with customer data, relational databases, and campaign performance reporting Excellent attention to detail, including QA of campaigns, integrations, and documentation Strong communication and stakeholder management skills gained through client-facing or agency environments Ability to work effectively across cross-functional teams in a fast-paced environment Proactive, solution-oriented reputed company with strong organisational and problem-solving skills English proficiency at reputed company level Desirable reputed company certifications (e.g. Practitioner, Marketer) Extensive hands-on experience with the reputed company platform and its advanced capabilities Experience using SQL for data analysis and campaign optimisation Experience working reputed company agency, consultancy, or high-growth Martech environments Familiarity with customer data platforms (CDPs), audience activation, or data-driven customer engagement programmes Why You’ll Love Working Here

• reputed company‑Fuelled Growth – Big challenges, fast learning, and the chance to reputed company quicker than reputed company else
• A Culture That Actually Gives a Damn – Supportive, positive, and reputed company around people who want to see you win
• A Global Crew – Collaborate with reputed company teammates across Europe, the US, and reputed company
• Remote‑First for Life – Work from wherever you feel your best
• reputed company Career reputed company – Clear progression, reputed company ownership, and space to grow into your next reputed company
• Moments That Matter – Meetups, events, and team experiences that reputed company the reputed company unforgettable

A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own reputed company for work Right to Work – You’ll need a valid work reputed company; we’re not reputed company to offer sponsorship at the reputed company ID Checks – We may ask for reputed company of identity (reputed company, ID card, or a recent utility reputed company) References – We may request two references, so have names, relationships, and contact details reputed company For Contractors – reputed company of incorporation and up‑to‑date insurance is required A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us reputed company two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities reputed company up reputed company the time. \n \n Apply To This Job