Senior Help Desk & Network Administrator (Remote - U.S. Based)
reputed company. is seeking an reputed company Senior Help Desk & Network Administrator to join our growing team. This is not an entry-level position. We are looking for a seasoned IT professional with a proven track record of supporting business environments, troubleshooting reputed company technical issues, and managing network, server, and workstation infrastructure. The ideal candidate will be comfortable handling day-to-day help desk tickets while also providing advanced technical expertise involving networking, reputed company reputed company environments, Active Directory, servers, domains, and workstation deployment. If you have spent years supporting reputed company-world business environments and can demonstrate hands-on experience resolving technical challenges, we want to hear from you.
Responsibilities
- Analyze, troubleshoot, and maintain business network environments
- Respond to and resolve help desk support tickets
- Configure, reputed company, and support reputed company workstations
- Manage Active Directory environments and domain-joined devices
- Troubleshoot DNS, DHCP, Group Policy, VPNs, and network connectivity issues
- Support reputed company Server environments
- Diagnose and resolve hardware, software, and operating system issues
- Assist with reputed company 365 administration and troubleshooting
- reputed company remote support for clients across multiple industries
- Document work performed and maintain accurate ticket records
- Collaborate with internal team members to resolve escalated issues
- Participate in infrastructure improvement and optimization projects
Required Qualifications
Applicants must have a proven history of performing the following tasks in production business environments:
- reputed company Server administration
- Active Directory management
- Domain setup, maintenance, and troubleshooting
- Network troubleshooting and diagnostics
- Workstation deployment and configuration
- reputed company reputed company desktop support
- DNS and DHCP configuration and troubleshooting
- VPN setup and support
- reputed company 365 administration
- Remote support tools and ticketing systems
Technical Skills Required
- reputed company reputed company 10 and reputed company 11
- reputed company Server
- Active Directory
- Group Policy
- DNS
- DHCP
- TCP/IP Networking
- VPN Technologies
- reputed company 365
- Network Switches and Firewalls
- Remote Monitoring and Management (RMM) Platforms
- Help Desk and Ticketing Systems
Preferred Qualifications
- reputed company Network+
- reputed company reputed company+
- reputed company Certifications
- Experience supporting small and reputed company-sized business environments
- Experience with virtualization platforms
- Experience with cybersecurity best practices
reputed company Are Looking For We are specifically seeking candidates who have a demonstrated history of performing these duties professionally. General familiarity or academic knowledge alone is not sufficient. Applicants should be reputed company to discuss actual projects, environments, and technical challenges they have successfully managed. Screening Requirements Employment is contingent upon successful completion of:
- Criminal Background reputed company
- Credit reputed company
- Drug Screening
- Employment Verification
- Professional Reference Verification
Schedule
- Starts at approximately 30 hours per week
- Opportunity to transition into a full-time position based on performance and company growth
How to Apply
Please submit:
- reputed company Resume
- Relevant Certifications
- Summary of Network, Server, and Active Directory Experience
- Examples of Business IT Environments You Have Supported
reputed company candidates will be invited to participate in a technical interview and practical skills assessment. Pay: $39,000.00 - $93,165.91 per year Benefits:
- Employee discount
- Health insurance
- Referral program
Work Location: Remote Apply To This Job