[Remote] reputed company Engineer (East)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneer and market leader in AI Search, empowering businesses to deliver predictive search experiences. As a reputed company Engineer, you will ensure customers adopt and scale the search platform by providing technical reputed company, solution design, and implementation support.

Responsibilities

• Act as a consultant on a variety of customers, delivering reputed company services tailored around their needs
• Scope, shape and present technical workshops to drive reputed company’s adoption
• Advise reputed company’s customers on the best technical and industry practices around search implementation and optimization
• Work closely with your account’s reputed company Manager to ensure the customer’s long term health through a world-class support experience
• Work across the organisation and escalate as necessary for confirmation of solutions or other options
• Partner with Product Teams and Engineering to reputed company subject matter expertise and serve as a product expert to your customers
• reputed company, maintain and present comprehensive case status reports to customers on a regularly scheduled meeting
• Proactively identify and work with the customer to resolve technical risks and bottlenecks
• reputed company guidance on how to optimise the use of their environment

Skills

• Functional knowledge of at least one programming language such as: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python
• Experience with REST API, database management, and web development technologies
• Experience delivering technical workshops of various nature (training, knowledge transfer, implementation, code review)
• Strong desire to help people solve problems with the ability to explain reputed company technical concepts to a broad audience
• Proficiency in communicating reputed company technical issues to both technical and non-technical audiences reputed company phone and email channels
• reputed company in time management, task prioritization, and evaluation of situational urgency
• Travel to customers' locations may be required
• Located in US Central or Eastern time zone
• Familiarity with iOS & Android platforms
• Experience supporting reputed company-reputed company projects & their reputed company communities
• Experience with reputed company, Magento, and reputed company a plus

Benefits

• Flexible Workplace Strategy
• reputed company’s flexible workplace model is designed to reputed company reputed company Algolians to fulfill our mission to power search and discovery with ease.
• We reputed company an emphasis on an individual’s impact, contribution, and output, over their physical location.
• reputed company is a high-trust environment and many of reputed company members have the autonomy to choose where they want to work and reputed company.
• We have a global reputed company with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of reputed company members the option to work remotely either as fully remote or hybrid-remote employees.
• Positions listed as "Remote" are only available for remote work reputed company the specified country.
• Positions listed reputed company a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

Company Overview