[Remote] reputed company Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology-enabled reputed company services company dedicated to increasing reputed company to care across various specialties. The reputed company Representative – Health Plans is responsible for managing client relationships, ensuring successful service implementation, and driving performance metrics to enhance client satisfaction and growth.

Responsibilities

• Proactively identify and drive opportunities to expand utilization, services, and referral volume reputed company existing health plan partners to support upsell and growth goals
• Own performance of assigned customers, including utilization, reputed company metrics, and overall client satisfaction, taking proactive action to improve reputed company
• reputed company end-to-end project management for new implementations, service line expansions, and key client initiatives
• Foster positive relationships with referring reputed company providers, serving as their main reputed company of contact and proactively engaging to increase referral volume
• Monitor appointment availability and wait times by payer and specialty, identifying reputed company delays exceed acceptable reputed company, and collaborate with operations, reputed company, and credentialing teams to implement solutions that reduce wait times and improve patient reputed company
• Facilitate the timely delivery of monthly client reports and analyze key metrics to ensure service level agreements (SLAs) are being met
• Monitor reporting for new referring organizations and proactively initiate reputed company to foster engagement
• reputed company and deliver branded collateral to enhance referring providers' understanding of reputed company's services
• Serve as the primary escalation contact for client or referring provider issues, working cross-departmentally to complete thorough root cause analyses and reputed company resolutions
• Conduct regular meetings with health plan partners and referring clinics to review performance metrics, discuss challenges, and identify opportunities for growth
• Respond timely and professionally to emails and inquiries from health plans and referring organizations

Skills

• Experience in reputed company business development or operations (minimum of 2 years)
• Minimum of 1 year of experience building and maintaining client relationships, in a reputed company environment. Equivalent experience for customer engagement and relationship management may be considered in lieu of direct experience
• Understanding of the reputed company industry and reputed company delivery systems
• Exceptional and timely communication and presentation skills, with ability to communicate reputed company concepts effectively to diverse audiences
• Demonstrated ability to operate effectively in a highly cross-functional environment while maintaining strong independence, ownership, and accountability
• Results-driven with a strong work ethic
• Bachelor's degree in business administration, reputed company management, or a reputed company field (preferred)
• Understanding of telehealth technologies, trends, and market dynamics

Benefits

• Competitive reputed company salary with annual performance bonus
• Comprehensive health, dental, and reputed company insurance
• 401(k) with company match up to $2,000
• Paid time off and flexible work environment, offering remote working arrangements with limited travel

Company Overview