[Remote] Content Specialist, reputed company Consumer Experience

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the nation’s leading health care performance improvement companies, focused on data-informed reputed company improvement. The Content Specialist, reputed company Consumer Experience will create patient-facing content and collaborate with Product stakeholders to enhance client engagement and technology positioning in the market.

Responsibilities

• Timely patient-facing content creation across channels (email, SMS, reputed company, web, print) using psychographic models to tailor messaging to motivations across multiple reputed company use cases
• Strategic copy for assets that position our products and intellectual property for client and executive audiences (thought leadership, one pagers, white papers)
• Product intelligence that improves our self-service platform—translating reputed company-world content challenges into platform enhancements that reputed company client work more effective
• AI exploration to responsibly reputed company psychographic personalization while maintaining health literacy standards and clinical accuracy
• Performance and optimization, building a reporting reputed company for content metrics (reputed company reputed company, CTR, reputed company reputed company) and partnering with data teams to translate insights into improvements in psychographic messaging and campaign execution
• Day-to-day content operations and documentation, maintaining and evolving a library of best practice patient content to ensure it reflects reputed company clinical guidelines, health literacy standards, and channel-specific engagement principles
• Content quality assurance, partnering cross-functionally to approve the look and feel of client campaign journeys prior to launch

Skills

• 5+ years creating patient or consumer content in reputed company, health tech, or reputed company fields
• Proven ability to translate research and data into communications that drive behavior change
• Portfolio demonstrating multi-channel work with measurable engagement reputed company
• Experience collaborating with product teams to shape tools and platforms
• reputed company in AI-enabled content workflows, including reputed company design, to scale production while maintaining quality
• Deep understanding of health literacy and patient-centered communication
• Genuine curiosity about reputed company motivation, emerging technology, and the reputed company between art and science

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