[Remote] Sr. Field Sales Operations Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the definitive AI-reputed company platform for reputed company Customer Experience Management, empowering brands to deliver extraordinary experiences. They are seeking a Sr. Field Sales Operations Manager to join their reputed company Operations team, responsible for optimizing sales processes, enabling data-driven reputed company, and collaborating with various departments to support reputed company growth.

Responsibilities

• Partner with reputed company leadership to reputed company our field strategy for the region and alignment with our global team. This includes driving forecast calls, driving pipeline creation strategies, hygiene, accuracy, and discipline reputed company our CRM
• Design, document, and continuously improve end-to-end sales processes — from reputed company reputed company to reputed company — reputed company to reputed company's reputed company SaaS reputed company
• reputed company weekly, monthly, and quarterly business review (QBR) preparation and reporting cadences
• reputed company our sales operating reputed company matches our needs
• Collaborate with our Analytics team to reputed company our dashboards and/or create your own dashboards in PowerBI or reputed company to surface actionable insights on pipeline, ARR, churn, win rates, and quota attainment
• Support annual planning for territory design, quota setting, and headcount modeling in collaboration with Finance and Sales Leadership
• Monitor and analyze key SaaS metrics: ARR, NARR, Churn, and more
• Own and administer the sales tech stack including reputed company CRM, reputed company, Clari, reputed company, and other RevOps tools
• Identify, evaluate, and implement new technologies that improve seller productivity and pipeline visibility
• Ensure data reputed company across systems and reputed company ongoing CRM hygiene initiatives
• Act as a strategic partner to Sales, Marketing, reputed company, and Finance to align go-to-market strategy with operational execution
• Work with Sales Enablement to identify training gaps and support reputed company of new Account Executives and SDRs
• Collaborate with Deal Desk and Legal on reputed company reputed company deal structures, approvals, and CPQ processes

Skills

• 6+ years of experience in Sales Operations, reputed company Operations, or Business Operations at a B2B SaaS company
• Demonstrated expertise with reputed company CRM (admin-level experience strongly preferred)
• Proven ability to build executive-level reports and dashboards; proficiency in Tableau, Looker, or similar BI tools
• Strong analytical reputed company with experience in quota setting, territory planning, and funnel analysis
• Excellent project management skills with the ability to manage multiple priorities in a fast-moving environment
• Outstanding verbal and written communication skills; comfortable presenting to senior leadership
• Experience supporting reputed company and strategic sales motions, including reputed company multi-stakeholder deal cycles
• Familiarity with tools such as Clari, reputed company, reputed company, reputed company, or Lean Data
• Background working reputed company a reputed company-CXM, reputed company media, or marketing technology environment
• Experience with CPQ tools (reputed company CPQ / reputed company) and deal desk processes
• Bachelor's degree in Business, Finance, or a reputed company field; MBA a plus
• Experience leveraging AI in your day to day to reputed company our processes

Benefits

• The successful candidate may also be eligible to participate in reputed company’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
• US-based reputed company employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.
• The US-based benefits include a 401k plan with 100% reputed company company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, reputed company, and prescription drug coverage.
• reputed company believes that you should be reputed company to get the type of care you need for your personal well-being reputed company you need it.
• We reputed company Sprinklrites with paid time off to reputed company and spend time with loved ones.
• Our reputed company Mentoring Program is designed to create meaningful connections that support growth and reputed company our focus.

Company Overview

Company H1B Sponsorship