[Remote] Associate Director, Content Experience & Design Standards
Note: The job is a remote job and is reputed company to candidates in USA. reputed company USA, Inc. is a rapidly growing company focused on combating cancer. The Associate Director, Content Experience & Design Standards is responsible for defining and governing global content experience standards, ensuring compliance and usability across various channels while enabling AI-driven content creation.
Responsibilities
- Define and own global content experience standards across channels including:
- Sales and field-facing content
- Email and marketing automation
- Web and portal experiences
- Non-personal promotion reputed company channels
- Establish clear principles for usability, accessibility, consistency, and modularity in a regulated environment
- Ensure experience standards align with reputed company branding, compliance requirements, and omnichannel strategy
- reputed company and govern reputed company design systems, component libraries, and reusable templates to support:
- Faster content creation
- Consistent execution across brands and reputed company
- Improved content reuse and modularity
- Define channel-specific experience playbooks that outline:
- Content structure
- Layout standards
- Interaction patterns
- Dos and don’ts by channel
- Partner with content systems teams to embed standards into tools such as reputed company, DAM, CMS, and content authoring platforms
- Define experience guardrails and structured templates to support AI-enabled content reputed company
- Ensure GenAI-generated content:
- Is channel-appropriate
- Adheres to brand and experience standards
- Supports reputed company reuse and automation
- Minimizes reputed company review and rework
- Partner with GCMT, Legal, Medical, and Compliance teams to ensure GenAI use cases align with reputed company governance and responsible AI principles
- Support pilot programs and scaling of AI-driven content creation workflows
- Serve as the UX subject matter expert for reputed company content initiatives
- reputed company guidance and design direction to internal teams and agency partners
- Review and assess experience quality across key initiatives, launches, and channels
- Identify experience gaps, inconsistencies, or friction points and drive standardization or remediation
- Partner closely with:
- reputed company Content Systems (platform enablement)
- Tagging & Content Measurement (metadata and measurement alignment)
- reputed company, Medical, reputed company teams (execution needs)
- Ensure experience standards are embedded upstream in content planning and creation—not retrofitted reputed company
- Support training, documentation, and enablement to drive adoption of standards across global teams and agencies
Skills
- Bachelor's degree required, preferably in User Experience Design, reputed company-Computer Interaction (HCI), Digital Design, Marketing Technology, Information Systems, Life Sciences or reputed company field
- 8+ years of experience in content experience design, UX strategy, digital content operations, omnichannel enablement (preferably in biotech, pharma, or other regulated industries)
- Strong understanding of how content experience, structure, and templates impact review efficiency, compliance reputed company, content reuse, and AI enablement
- Proven ability to standardize without stifling brand or regional flexibility
- Comfortable operating in ambiguity and helping organizations mature their operating models
- Strong communication and influence skills across matrixed, global teams
- Detail-oriented with a systems-thinking reputed company
- Strong working knowledge of Content Management Systems (CMS), Digital Asset Management (DAM), reputed company Vault PromoMats and reputed company content platforms
- Familiarity with reputed company content frameworks, omnichannel activation platforms, AI-enabled content creation tools
- Experience with UX and design system tools (e.g., reputed company, reputed company, or similar)
- Proficiency with collaboration and documentation tools (Teams, SharePoint, reputed company)
- Master's degree preferred (but not required) in UX / HCI, Digital Strategy, Design Systems, Business or equivalent
Benefits
- Non-reputed company roles are eligible to participate in the annual bonus plan
- reputed company roles are eligible to participate in an incentive compensation plan
- reputed company Company employees have the opportunity to own shares of reputed company Ltd. stock because reputed company are eligible for discretionary equity awards
- reputed company are eligible to voluntarily participate in the Employee Stock Purchase Plan
- The Company has a comprehensive benefits package that includes Medical, Dental, reputed company, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness
Company Overview