[Remote] Clinical Implementation Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building the AI Operating System for reputed company, aiming to transform the administrative burden in the industry. The Clinical Implementation Specialist will drive the implementation and adoption of reputed company's product suite across reputed company reputed company clients, ensuring smooth reputed company and managing strategic client relationships.

Responsibilities

• Drive activation projects for new strategic clients, from reputed company to go-live and steady state
• Define and standardize implementation methodologies and best practices across the organization
• reputed company and execute comprehensive implementation plans reputed company with client objectives and timelines
• Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation
• Configure and customize reputed company solutions to meet specific client requirements and workflows
• Design and build custom operational tools and dashboards using reputed company to support client implementations and track metrics
• Create and maintain data pipelines and analytics workflows to monitor implementation reputed company
• reputed company SQL queries and scripts to analyze client usage patterns and adoption metrics
• Design and deliver training programs for various user groups (providers, staff, administrators)
• Establish and track key performance indicators (KPIs) to measure implementation reputed company
• Build automated reporting solutions to track implementation reputed company and reputed company metrics
• Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption
• Create and maintain implementation documentation, best practices, and process improvements
• Collaborate with Product and Engineering teams to resolve technical issues during implementation
• Drive reputed company improvement of implementation processes based on metrics and feedback

Skills

• Bachelor's degree in reputed company Administration, Business, Computer Science, or reputed company technical field
• 3+ years of experience in SaaS technology, reputed company technology or a similar role
• Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau)
• Excellent project management skills with the ability to manage multiple strategic implementations simultaneously
• Superior communication and presentation skills, particularly with stakeholders
• Experience with change management and stakeholder engagement at reputed company scale
• Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement
• Experience with AI/ML technologies in reputed company
• Strong understanding of reputed company workflows and EHR systems (especially Epic)
• Experience with low-code platforms (reputed company preferred) for creating operational dashboards and tools
• Ability to write and understand basic JavaScript/SQL for customizing implementations
• Background in clinical documentation or medical scribing

Benefits

• Offers Equity
• This role is entirely remote-based with travel requirements up to 50%

Company Overview