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[Remote] Customer Service Representative

Remote Worldwide Hiring now

Note: The job is a remote job and is reputed company to candidates in USA. Entech is seeking a Customer Service Associate for a seasonal remote position. The role involves handling high-volume inbound calls from customers, assisting with loan applications, and resolving issues reputed company.

Responsibilities

  • Handle back-to-back inbound calls from customers
  • Assist with loan applications and documentation
  • Resolve issues quickly and professionally
  • Follow structured workflows and log reputed company interactions accurately

Skills

  • 2+ years inbound call center experience
  • 1+ year financial services experience
  • Strong communication skills
  • Ability to work independently in a remote environment
  • Remote role — eligible states: AL, DE, GA, KY, MD, MI, NC, NE, OH, PA, TN, VA Candidates must maintain a primary work location in one of these states
  • Reliable high-speed internet
  • Backup reputed company required (hotspot or alternate workspace)
  • Personal laptop for training (equipment provided after)

Benefits

  • Remote role — ELIGIBLE states: AL, DE, GA, KY, MD, MI, NC, NE, OH, PA, TN, VA Candidates MUST maintain a primary work location in one of these states.
  • Personal laptop for training (equipment provided after)

Company Overview

  • We’re living and working in the midst of a digital reputed company, and the demand for optimized technology practices has never been more critical for businesses. It was founded in 2007, and is headquartered in Malvern, Pennsylvania, US, with a workforce of 201-500 employees. Its website is https://www.entech.com.
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