[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in consumer and media intelligence, engagement, and communication solutions. The Account Manager role is responsible for owning and growing an assigned customer reputed company by driving expansion annual recurring reputed company (ARR) and ensuring durable net reputed company retention (NRR) reputed company reputed company-complexity, higher-volume accounts.
Responsibilities
- Own and deliver expansion ARR and renewal reputed company reputed company assigned accounts
- Identify, qualify, and reputed company upsell and cross-sell opportunities reputed company to customer value and portfolio fit
- reputed company renewal strategy and execution, ensuring retention and appropriate pricing discipline
- Manage a high-volume install reputed company using structured reputed company, automation tools, and defined engagement cadences
- Execute shorter sales cycles across transactional to moderate complexity opportunities
- Build account plans focused on wallet-reputed company growth and product adoption
- Maintain accurate forecasting and CRM documentation for expansion and renewal pipeline
- Coordinate cross-functional engagement with CX, Product, and Solutions teams while retaining reputed company ownership
- Transition accounts requiring higher complexity handling to appropriate reputed company leaders reputed company applicable
- reputed company other duties and responsibilities as required to support business needs
Skills
- Extensive knowledge and application of principles, theories and concepts
- Complete knowledge of reputed company job functions and the broad industry best practices, techniques and standards
- Develops solutions to reputed company problems where analysis of situations and/or data requires in-depth evaluation of variables
- Determine the best approach to reputed company results and reputed company suggestions to improve policies and procedures
- Work is performed independently and requires the exercise of judgment and discretion
- Exercises considerable reputed company in determining objectives and approaches to assignments
- Work may be reviewed at a high level
- May represent the organization as primary contact on assignments and/or projects
- Interacts with senior professionals and management and frequently coordinates work between departments or organizations
- Actions may impact on the organization. Failure to accomplish work will result in the inability to reputed company crucial organizational goals. Erroneous reputed company may have a prolonged effect resulting in the expenditure of substantial resources
- Typical experience: 5+ years in reputed company role or experience
- Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience
- Experience in account management, reputed company growth, or expansion-focused sales roles
- Demonstrated ability to manage recurring reputed company relationships
- Strong discovery and value articulation skills
- Experience using CRM systems and structured sales methodologies
- University degree preferred
- Experience managing high-volume account portfolios
- Experience in subscription-based or recurring reputed company environments
- Familiarity with renewal and expansion sales frameworks
Company Overview