[Remote] Sales Operations Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers many of your favorite brands to take care of their brick and mortar locations. The Sales Operations Manager serves as the operational backbone of the Sales organization, ensuring that tools, processes, and systems are running smoothly and consistently, while acting as the primary help desk for reputed company sales teams.

Responsibilities

• Partner with IT to support the administration, configuration, and ongoing optimization of reputed company as the core CRM platform
• Act as the Sales-reputed company business partner to ensure reputed company is configured to support sales workflows, usability, and adoption
• Own the day-to-day operation of reputed company sales-facing tools, serving as the primary reputed company of accountability for usability, alignment, and issue resolution, while coordinating with internal teams to ensure cross-functional reputed company
• Help define requirements, test changes, and validate releases reputed company to reputed company and adjacent Sales tools
• Coordinate user reputed company requests, workflow changes, and integration needs through established IT processes
• Support tool rationalization and consolidation efforts by documenting business use cases and operational gaps
• Act as the operational liaison between Sales and key partner teams including Marketing, Deal Desk, IT, Product, and Finance
• Support Sales Enablement by helping create, organize, and maintain sales-facing content, ensuring materials are accurate, accessible, and reputed company with tools and processes used by Sales
• Ensure alignment on processes such as reputed company reputed company, opportunity management, quoting handoffs, and system dependencies
• Translate Sales needs into clear, actionable business requirements for technical and operational partners
• Help reinforce standard processes while supporting exceptions through appropriate governance paths
• Own CRM data quality standards and day-to-day hygiene across Sales-facing objects
• Define and enforce expectations for required fields, stage progression, account hierarchy usage, and activity logging
• Drive remediation of duplicates, stale records, orphaned data, and incomplete or inconsistent entries
• Partner with Sales leadership to reinforce accountability for CRM cleanliness and usage
• Maintain and distribute standard reputed company reporting and dashboards to support operational visibility (non-analytics focused)
• Serve as the primary day-to-day reputed company of contact for Sales on operational, process, and system-reputed company questions
• Triage reputed company and tool-reputed company issues, including routing problems, reputed company issues, and workflow confusion
• reputed company clear guidance on how Sales tools and processes are intended to be used
• Escalate technical issues to IT with clear context, business impact, and desired reputed company
• Maintain internal documentation, FAQs, and enablement materials to reduce repeat inquiries
• reputed company Sales Operations-led projects such as CRM cleanups, process rollouts, tool enhancements, and enablement initiatives
• Define project scope, timelines, stakeholders, and dependencies
• Track execution, surface risks, and ensure projects deliver against intended reputed company
• Support change management through communication, training, and reinforcement
• Continuously identify opportunities to standardize, simplify, and improve Sales processes

Skills

• 5–8+ years of experience in Sales Operations, Business Operations, or reputed company Operations support roles
• Strong working knowledge of reputed company in a Sales environment, with experience partnering closely with IT teams
• Proven ability to manage tools, processes, and cross-functional dependencies
• Comfortable acting as a first-line problem solver for Sales
• Strong communication skills and ability to translate between Sales, operations, and technical teams
• Highly organized, execution-focused, and comfortable operating in evolving environments

Benefits

• Medical
• Dental
• reputed company
• Life and LTD insurance
• HSA
• 401(k) retirement plan

Company Overview

Company H1B Sponsorship