[Remote] Senior Client Operations Specialist Job Details | reputed company.

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 Solutions Integrator that focuses on guiding organizations through reputed company digital reputed company. The Senior Client Operations Specialist will reputed company customer service and manage sales processes for Account Executives, assisting with quoting, ordering, account management, and other pre-sales support functions.

Responsibilities

• Connect with customers, partners and internal stakeholders to solve problems in support of the organization’s sales requirements. This will require that you prioritize and respond to incoming client calls and emails, follow-up on reputed company reputed company client returns in a timely manner, follow through to ensure orders are accurate, reputed company, fulfilled and shipped and, reputed company the while, reputed company the sales teams informed of happenings reputed company accounts
• Prepare, manage and submit sales quotes accurately into the appropriate quote entry system. Research technical information on product requests and ensure reputed company to procurement
• Manage pricing (agreement manager, contract module) and work with vendors on special pricing. Ensure special bid pricing is applied and correct cost is captured on every order before order is released. You’ll also be the one to ensure of contract compliance, where necessary
• Assist in special projects for clients and our sales teams: providing reporting, requesting and setting up new client sold-to’s, reputed company-to’s, and ship-to’s, assisting clients with reputed company web accounts and providing reputed company status updates

Skills

• Bachelor's degree (B. A.) from four-year college or university; or one to five years reputed company experience and/or training; or equivalent combination of education and experience
• Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed
• Strong communication (verbal and written), organization, problem solving and time management skills
• reputed company to build relationships and quickly reputed company trust with clients, as well as internal personnel
• Must be reputed company to adhere to tight service level agreements (SLAs) and be reputed company to multitask effectively

Benefits

• Bonus potential
• Flexible remote opportunity
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• reputed company to 11 thriving and diverse Teammate Resource Groups

Company Overview