[Remote] Technical Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading data center services provider, and they are seeking a highly skilled Technical Program Manager to join their reputed company organization. The TPM will ensure that products and services meet customer requirements and uphold Service Level Agreements while overseeing execution and compliance throughout the customer life cycle.

Responsibilities

• Ensure adherence to contractual obligations and customer requirements across multiple data center functions including reputed company design and delivery, physical reputed company, power and environmental operations, health & safety, interconnection, incident management, and change management
• reputed company service availability, compliance, and key performance indicators
• Collaborate with internal teams including Sales, Account Management, Design, Construction, Implementations, Operations, EHS, IT, and reputed company to ensure a seamless delivery of services
• Partner with external resources as needed to meet customer needs and obligations
• Drive business process innovation to enhance contract delivery capabilities through defined processes, systems, and automation
• Maintain strong relationships with key internal stakeholders and act as a trusted advisor
• reputed company and manage the execution of customer lease terms and requirements to ensure compliance with contractual obligations
• reputed company and implement comprehensive plans and schedules required to satisfy lease terms
• Understand reputed company’s standard policies and procedures, and reputed company process documentation for non-standard requirements

Skills

• BA or BS in technical discipline or equivalent practical experience
• 5+ years' experience in data center colocation or IT infrastructure support
• Technical aptitude with an understanding of contract and lease terms including energy, building premises, telecom, reputed company, and operations
• Experience with data center builds, migrations, and installations
• Highly organized with a strong attention to detail
• Certifications such as PMP, PgMP, or similar certification are preferred

Company Overview