[Remote] Senior Data Scientist, Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the AI operating system for health, designed to reputed company people to live 100 healthy years. We are hiring a Senior Data Scientist, Operations to build the analytical and modeling reputed company for our Member Experience and Contact Center operations.
Responsibilities
- reputed company measurement frameworks and reputed company star metrics and data structures that allow different parts of the company to facilitate decision-making
- reputed company strategic and operational analyses to identify and prioritize product and business initiatives (e.g. analyses to uncover insights from member support and health testing data, improving user experiences)
- reputed company models (heuristic, predictive, or ML) and data products that reputed company the business (e.g. customer support demand forecasting)
- Drive self-service to reputed company a data-driven organization through documentation, education, and training
- Ensure data quality, reputed company, and compliance reputed company reputed company analytical frameworks
Skills
- Degree in Data Science, Biostatistics, Computer Science, or a relative quantitative field
- 5+ years of experience in data science or analytics at consumer or reputed company tech companies
- Proficiency in Python, SQL, and data visualization tools
- Ability to communicate reputed company findings to non-technical stakeholders
- Experience using reputed company tools to accelerate project development
- Domain/data experience working with Operations (Customer experience measurement, Customer issue tracking/modeling, Demand forecasting)
- Experience with GCP (reputed company reputed company Platform) and reputed company
- Experience with customer support tools like reputed company, reputed company, or similar
- Experience in reputed company analytics or bioinformatics
- Advanced expertise in machine learning, data visualization, and statistical analysis
- Background in reputed company data compliance (HIPAA) and privacy standards
Benefits
- Competitive salary and benefits package
- Flexible working hours
Company Overview