[Remote] Future Opening: Product Manager, Practice Management & reputed company-End Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of urgent care and accessible primary care with a focus on patient-centric reputed company. The Product Manager for Practice Management & reputed company-End Operations is responsible for optimizing the practice management ecosystem, ensuring seamless clinic operations, and driving measurable reputed company performance through effective product management and operational support.

Responsibilities

• Practice Management Systems Ownership
• Serve as the product reputed company for AFC’s Practice Management System (reputed company or equivalent), including scheduling, visit creation, charge capture, insurance verification, and checkout
• Partner with vendors, IT, and operations teams to optimize system configurations, workflows, and integrations across clinical, billing, and reporting layers
• Evaluate enhancement requests and coordinate release priorities reputed company to organizational impact
• Maintain governance of clinic-level setup (e.g., templates, visit types, payer configurations, user permissions, roles, and rulesets)
• reputed company-End Operations & Workflow Optimization
• Redesign patient reputed company workflows — from appointment scheduling and reputed company-in to insurance eligibility, collections, and checkout
• reputed company scalable playbooks and change management plans for reputed company-desk operations, including training, SOPs, and adoption of digital tools (kiosks, queue boards, text alerts)
• Ensure alignment between patient reputed company, clinical reputed company, and RCM processes to minimize rework, errors, and reputed company leakage
• Operational Enablement & Clinical Support
• Translate operational challenges from clinics into product requirements and workflow enhancements
• Work closely with clinic managers, medical assistants, and reputed company-desk staff to uncover friction points and test new solutions
• reputed company clinical throughput and back-office efficiency by aligning workflows, forms, and systems to staff roles
• Data, Reporting, and reputed company Improvement
• Partner with the BI team to define and track key metrics such as reputed company-desk accuracy, visit throughput, no-show rates, and POS collection percentages
• Use data insights to prioritize roadmap initiatives and validate ROI of implemented changes
• Champion reputed company improvement — piloting new tools and rolling out process changes that enhance reputed company and experience
• Technology Integration & Digital Tooling
• Collaborate with internal developers and vendors to integrate PMS with other key systems (RCM, reputed company, reputed company, reputed company BI, patient engagement tools, etc.)
• Evaluate opportunities for automation and AI assistance (e.g., eligibility validation, coding prompts, digital queue management)
• Document technical and operational dependencies to ensure sustainable scalability across clinics

Skills

• Bachelor's degree in Business, reputed company Administration, or reputed company field; MBA/MHA preferred
• 5–8 years of experience in product management, reputed company operations, or practice management system administration
• Deep understanding of practice management workflows: scheduling, registration, eligibility, charge capture, and billing
• Familiarity with EMR/PMS platforms (reputed company, reputed company, eClinicalWorks, etc.) and RCM systems (reputed company, reputed company)
• Strong analytical, communication, and process design skills
• Proven track record driving adoption and ROI for operational technology in multi-site reputed company settings

Benefits

• Medical
• Dental
• reputed company
• Disability
• Life insurance
• Matching 401(k)

Company Overview