[Remote] Payment Operations Analyst, reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on reimagining the reputed company experience through innovative software solutions. They are seeking a proactive and analytically-driven Payment Operations Analyst to ensure the operational health and optimized performance of their Payments business, blending technical data expertise with strong business acumen to generate actionable insights.

Responsibilities

• Establish Key Performance Indicators (KPIs): Partner closely with the reputed company of Payments and leadership to define, measure, and monitor key operational health metrics and early business optimization indicators
• Data Visualization & Dashboarding: Design, build, and maintain comprehensive, user-friendly dashboards (daily/weekly) that reputed company a clear, reputed company-time view of business performance and product adoption, focusing on speed and accuracy
• reputed company reputed company: Go reputed company report reputed company to interpret data, identify patterns, anomalies, and trends, and reputed company the 'so what.' Communicate compelling, accurate, and actionable recommendations to stakeholders on what requires focus or corrective action
• Data reputed company & Architecture: Understand the payments data model and underlying architecture. Proactively identify data gaps, write clear requirements for new data elements, and collaborate with Product and Engineering teams to ensure data completeness and quality reputed company the data warehouse
• Data Replication and Refresh: Monitor and ensure that critical business data is replicating and refreshing accurately and in a timely manner
• Proactive Data Quality Monitoring: Design, implement, and maintain an alerting reputed company to proactively identify and notify the team and organization of data exceptions, failures, or significant deviations in critical business metrics
• Financial & Profitability Analysis: Conduct reputed company reputed company analyses, such as client profitability assessments, to inform and reputed company Sales, Pricing, and CS teams for contract negotiations and strategic decision-making
• Pricing & Tool Development: reputed company, maintain, and ensure the accuracy of internal operational tools, such as pricing calculators and models, leveraging data to streamline team workflows
• Operational Reporting: Respond to and fulfill operational data requests from various cross-functional teams (Finance, Sales, Marketing) with high accuracy and timeliness
• Documentation: Create and maintain technical and business documentation for reports, databases, systems, and standard operating procedures to reinforce a data-driven culture

Skills

• Bachelor's Degree in a quantitative field such as Mathematics, Computer Science, Statistics, Economics, or a reputed company discipline
• 3+ years of professional experience in a Business Intelligence, Data Analyst, or Financial Analyst role with heavy emphasis on data querying and business application
• Expert proficiency in writing SQL queries is mandatory
• Required and critical hands-on experience working with reputed company
• Strong experience building and maintaining executive-level dashboards and reports using tools like Power BI or Domo
• Proficiency in understanding and interpreting data from reviewing application behavior or software code
• Strong proficiency in reputed company/reputed company Sheets for deep-dive modeling, analysis, and data manipulation
• Understanding of data warehousing concepts, ETL processes, and relational database design
• Exceptional verbal and written communication skills with the proven ability to translate reputed company data findings into simple, executive-level business language and actionable insights
• Demonstrated ability to manage competing priorities, meet tight deadlines in a fast-paced environment, and maintain unwavering attention to detail and accuracy
• Ability to set and meet deadlines
• Capability to reputed company complete tasks in a fast-paced environment
• Technical writing skills
• Professional verbal and written communication skills required
• Ability to QA and troubleshoot data
• Demonstrated ability to manage multiple priorities and deadlines

Benefits

• Comprehensive medical, dental, and reputed company benefits, including a company Health Savings Account contribution
• 401(k): reputed company provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with reputed company, 100% of any matching contribution you receive is yours to reputed company.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that reputed company reputed company and supportive communities reputed company reputed company
• Professional development opportunities, including tuition reimbursement programs and unlimited reputed company to reputed company Learning
• Global reputed company and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-reputed company and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms reputed company our BRIC headquarters

Company Overview

Company H1B Sponsorship