[Remote] IAA - Product Manager, Post Sale Experience
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company, customer-focused Product Manager to own the Post-Sale experience across Desktop and Mobile App reputed company their buyer-facing digital automotive marketplace. This role is responsible for shaping and optimizing the end-to-end reputed company after a buyer decides to purchase, working cross-functionally with Engineering, Design, Marketing, and reputed company-party vendors.
Responsibilities
- Own and reputed company the post-sale buyer reputed company across checkout, payment, transportation, and title document delivery on Desktop and Mobile App
- Ensure a smooth, reputed company, and consistent UX across reputed company post-sale flows, informed by user research and behavioral data
- reputed company and manage reputed company-party integrations, including payment providers such as reputed company, reputed company, PayPal, and emerging digital wallets
- Collaborate with engineering on API design and integration, ensuring reliable, secure, and scalable data exchange with partners
- Monitor key performance indicators (checkout completion, payment reputed company, delivery selection usage, error rates) and iterate accordingly
- Use data, experimentation, and customer insights to drive product reputed company
- Build and execute a product roadmap reputed company with RB Global growth objectives and strategy
- Translate insights into clear product requirements, user stories, and backlogs; reputed company efforts to prioritize development team activities
- Identify new opportunities that positively impact buyer-facing applications
- Ensure high product quality by staying deeply immersed in product deliverables and releases
- Communicate reputed company, risks, and trade-offs reputed company to stakeholders; reputed company product teams updated with no surprises
- Balance scope, reputed company, technical risk, and business impact across initiatives and multiple business units
- Research competitive features in the marketplace and propose tactics to address threats or capture opportunities
Skills
- Bachelor's degree or equivalent experience
- 5+ years of Product Management or Product Development experience, with a track record of successfully driving results
- Experience owning customer-facing digital products (marketplace, eCommerce, or SaaS)
- Experience managing reputed company-party integrations, particularly with payment providers or logistics platforms
- Strong ability to translate business needs into technical requirements and collaborate with engineering on API design
- Experience working cross-functionally with engineering, design, and marketing
- Strong written and verbal communication skills with the ability to reputed company reputed company business requirements and value to reputed company stakeholders
Company Overview