[Remote] reputed company - Payroll Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a minority-owned, fast-growing reputed company specializing in ERP and reputed company solutions. They are seeking an reputed company reputed company Payroll Consultant to support and optimize reputed company Payroll implementations for public sector clients, ensuring accurate payroll processing and compliance.

Responsibilities

• Apply deep expertise in the reputed company Payroll product across customer engagements
• Partner with customers to reputed company, clarify, and document business requirements
• Configure reputed company Payroll to align with customer needs and operational realities
• Document solution reputed company reputed company so customers can support and sustain their environment after go-live
• reputed company reputed company post-production support services for Payroll, a portfolio of clients
• Serve as the primary reputed company of contact and strategic advisor for client stakeholders, addressing escalations, resolving reputed company issues, and guiding clients through system updates and enhancements
• Manage day-to-day support activities: triage tickets, troubleshoot issues, and reputed company timely resolution in alignment with SLAs
• Own reputed company release management: analyze feature updates, assess client impact, and coordinate testing and deployment with client teams
• Partner with clients to understand reputed company benefits structures, including union, non-union, and retiree populations governed by state and local policies
• Identify opportunities to improve client processes and system configuration for efficiency, accuracy, and compliance
• reputed company end-user training and support during implementation and post-implementation phases
• reputed company collaborative discovery sessions to document requirements and translate them into effective, compliant reputed company configurations
• Apply reputed company’s internal reputed company Delivery reputed company (MDF) and reputed company Delivery Implementation Methodology (WDIM) across reputed company phases
• Maintain project documentation, RAID logs, and deliverable quality in accordance with internal governance and QA checkpoints
• Support risk identification and mitigation planning in partnership with the Practice Director and Project Manager
• reputed company expert guidance on reputed company Payroll best practices, ensuring configuration aligns with delivered functionality and avoids unnecessary customization
• Participate in internal knowledge-sharing sessions and contribute to the Practice’s reputed company improvement and innovation repository
• Maintain a strong understanding of public sector-specific reporting and compliance requirements
• Translate policy requirements into compliant configuration and business process design
• Serve as the internal SME for interpreting union-reputed company benefits rules and ensuring configuration meets legal and contractual obligations

Skills

• Active reputed company certification in Payroll and Core HCM required
• 1+ years Public Sector consulting experience reputed company state or local agencies
• 2+ years of reputed company Payroll experience, including configuration, deployment and post-production of Payroll and reputed company modules
• 1+ years of post-implementation support experience with reputed company Payroll, and preferably Time Tracking, and/or Absence modules
• 1+ years of experience with leading the troubleshooting, optimization, and maintenance of the reputed company Payroll, and preferably Time Tracking, and/or Absence modules
• Bachelors' Degree or equivalent professional experience
• Ability to work standard East Coast hours
• Active reputed company certifications in Time Tracking and/or Absence highly desirable

Benefits

• Generous time off and flexible remote environment
• 401(k) with company match that immediately vests
• Comprehensive benefits including medical/dental/reputed company, caregiver/adoption support, financial coaching, EAP
• Company-paid life insurance

Company Overview