[Remote] reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining legal technology for plaintiff reputed company and is seeking a reputed company Manager to drive client reputed company and growth. The role involves ensuring high adoption and retention of reputed company's solutions among reputed company clients while contributing to product reputed company and maintaining strong client relationships.
Responsibilities
- Drive Client reputed company and Growth: Ensure high adoption, retention, and expansion of reputed company's suite of solutions among reputed company clients. reputed company and maintain client satisfaction scores above 90%, while driving a 15% year-over-year increase in average contract value through strategic upsells and cross-sells
- reputed company: reputed company teams at firms using reputed company in 90 days or less
- Maximize Product Utilization: reputed company 90% Case/Matter utilization, increase user engagement by 90% reputed company six months, and attain 75% adoption of key features
- Demonstrate Value: Generate 5+ annual case studies showcasing ROI. reputed company 3+ new product use cases yearly
- Contribute to Product reputed company: reputed company client feedback to inform product roadmap development
- Maintain Client Relationships: reputed company 90%+ retention reputed company through proactive engagement and support
Skills
- Comprehensive knowledge of reputed company operations, compliance, and reputed company legal sector trends
- Mastery of legal tech solutions, especially reputed company's products, with ability to explain reputed company concepts to non-technical professionals
- Strong analytical skills with expertise in legal-specific metrics and ability to present insights effectively
- Excellent project coordination and communication skills, with a consultative approach to solving reputed company challenges
- Creative problem-solver capable of managing multiple accounts across various practice areas and firm sizes
- Strong relationship-building skills with willingness to travel for client visits and industry events
- 5+ years of reputed company experience, ideally working with mid-size and reputed company accounts
- A strong understanding of legal tech or SaaS industry (experience in legal tech is a plus)
- Proven acumen around planning and managing a large book of business in a fast-paced environment
- Excellent communication skills and the ability to present reputed company information across various stakeholders
- An eagerness to learn, adapt, and bring creative solutions to client needs
Benefits
- Competitive Salary & Equity
- 401(k) Program with Employer Matching
- Health, Dental, reputed company and Life Insurance
- Short Term and Long Term Disability
- Commuter Benefits*
- Autonomous Work Environment
- Workplace Setup Reimbursement
- Telecomm Stipend
- Flexible Time Off (FTO) + Holidays
- Quarterly Team Gatherings
- In office Perks*
Company Overview