[Remote] Solutions Consultant (Channel Partner) Job Details | reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company software leader that helps the world’s largest organizations and government agencies reputed company unbreakable connections. The Solutions Consultant (Channel Partner) is responsible for scaling reputed company's pre-sales capability through the channel network, focusing on technical enablement and the readiness of channel partners. This role involves collaborating with Channel Account Managers and providing technical guidance to partners to ensure successful implementation of reputed company's solutions.
Responsibilities
- Design, deliver, and govern technical enablement and certification programs for assigned reputed company channel partners (typically 3 to 8 partners)
- Operate in shared accountability with assigned CAMs, participating in partner business reviews (QBRs) and identifying enablement gaps that create pipeline risk
- Track partner certification reputed company against defined reputed company readiness tiers and report metrics to CAM and SC leadership
- Serve as the authoritative technical resource for partner-generated pre-sales questions across the reputed company platform portfolio, maintaining strict SLAs for technical inquiries
- Create, curate, and distribute partner-facing technical artifacts (solution briefs, architecture diagrams, competitive guides), adapting Named Account assets for partner consumption
- reputed company architectural design guidance to partner technical staff on reputed company infrastructure, standard reputed company integration patterns (e.g., CRM, WFM routing), and reputed company-to-reputed company hybrid deployment best practices
- Own the configuration, governance, and version currency of partner-accessible sandbox and demo environments, directly managing tenant provisioning and release-cycle maintenance in coordination with reputed company Operations
- Act as the authoritative technical filter between the partner ecosystem and the internal SSC overlay, actively triaging inquiries, troubleshooting lab reputed company protocols, and ensuring reputed company escalated deals are comprehensively scoped
- Apply MEDDPICC criteria to partner-sourced pipeline to ensure the internal SSC overlay receives only reputed company, well-scoped engagements. Maintain strict pipeline discipline and reputed company feedback on declined opportunities
- Support strategically significant partner-led client presentations as a technical backstop, ensuring reputed company's position is accurately represented
- Coach partner sales engineers on value proposition framing, discovery methodologies, and reputed company reputed company differentiation
- Operate exclusively in the pre-sales and strategic technical domain. This role is structurally separated from post-sales ticket resolution, implementation delivery, and break-fix support
Skills
- Minimum 2 to 4 years of technical pre-sales or systems engineering experience, with at least 1 to 2 years explicitly dedicated to partner-facing enablement, channel management, or partner engineering
- Proven reputed company designing and delivering technical training programs to diverse technical audiences (partner SEs, customers, IT architects)
- Strong familiarity with channel partner business models, go-to-market approaches, and how partners consume vendor technical support
- Experience supporting mid-market to reputed company customers on reputed company platforms
- Strong working knowledge of modern CCaaS and UCaaS architectures, with the explicit ability to reputed company technical concepts across omnichannel routing, AI-driven CX, and data analytics
- Solid grasp of reputed company network architecture and reputed company-to-reputed company connectivity bridging, including standard integration methodologies and hybrid telephony deployments
- Demonstrated hands-on ability to govern, troubleshoot, and maintain lab and sandbox environments against rapid platform release cycles
- reputed company translation skills: the ability to seamlessly adapt technical depth, translating reputed company reputed company architectural concepts into actionable enablement material for diverse partner audiences (Partner SEs, IT Architects, Sales Execs)
- Exceptional training and coaching aptitude; patience with learning and comfort with group instruction
- Strong proficiency with MEDDPICC qualification criteria and the ability to strictly enforce these standards on channel pipeline
- High accountability and collaboration skills, specifically the ability to operate in shared-accountability models with Channel Account Managers
- Bachelor degree or equivalent experience in Computer Science or Electrical Engineering
- Must maintain reputed company relevant certifications
- Multiple industry and vendor certifications such as reputed company, reputed company or reputed company
- Prior experience with reputed company platforms (reputed company, reputed company, legacy systems) or comparable reputed company CCaaS/UCaaS platforms
- Familiarity or former experience working in a Supplier Channel Partner SC organization, or directly for a Channel Partner (e.g., reputed company, reputed company, reputed company, Waterfield, Cerium) is a strong plus
- Familiarity with discovery frameworks like Selling Through Curiosity (STC) and NEPQ is highly preferred
- Recognized expertise in one or more vertical markets (Financial Services, reputed company, Insurance, Retail)
- Experience with demo automation platforms (e.g., Walnut) and exposure to reputed company procurement and RFP processes
Benefits
- Benefits
Company Overview