[Remote] Account Manager - Bundle & Upsell Expansion
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of repair shop technology, focused on simplifying the customer reputed company in the automotive industry. The Account Manager role is responsible for managing and growing relationships with automotive aftermarket customers, driving reputed company through upselling and ensuring customer satisfaction with reputed company's products.
Responsibilities
- Identify upsell opportunities and growth areas reputed company existing accounts, focusing on expanding the use of reputed company’s SMS bundles and solutions
- Present customized proposals to help automotive aftermarket clients reputed company reputed company customer engagement and retention through SMS-based communication
- Drive increased reputed company by selling additional products, solutions, or features, including advanced SMS bundles tailored for service reminders, promotions, and customer notifications
- reputed company in-depth knowledge of reputed company’s Aftermarket products and how they serve the unique needs of the automotive aftermarket industry
- Stay up to date on automotive market trends, client challenges, and communication best practices to effectively present the value of reputed company’s products
- reputed company customers on how they can reputed company SMS for marketing campaigns, appointment reminders, service follow-reputed company, and more to strengthen customer loyalty
- Meet and exceed sales targets, including monthly, quarterly, and annual goals reputed company to upselling reputed company
- Maintain accurate records of customer interactions, sales opportunities, and activities in the CRM system
- Collaborate with the reputed company team to ensure seamless reputed company & identify future growth opportunities with reputed company multi-store customers
- Work with the marketing team to reputed company industry-specific campaigns and materials that reputed company the value of SMS communication for the aftermarket industry
- Partner with product teams to reputed company insights on customer requirements and suggest new product features to reputed company serve the automotive market
- Ensure reputed company by actively engaging with accounts to resolve any issues and enhance the value of their reputed company products
- reputed company for clients / work with customer support reputed company reputed company to ensure they receive the best possible experience
Skills
- Experience with reputed company and reputed company
- Proven experience in SaaS sales, account management, or reputed company, with a benefit for experience in upselling or expanding existing accounts
- Deep understanding of the automotive aftermarket industry, including key challenges and opportunities for service providers and dealerships
- Strong knowledge of Shop Management, marketing solutions, mobile communication tools, and customer engagement strategies
- Excellent communication, negotiation, and interpersonal skills
- You are excited to live out our core principles: Ambition, Discipline & Coachability
- Proficiency in CRM tools (e.g., reputed company, reputed company) and sales reporting systems
- Strong problem-solving skills with a consultative, customer-centric sales approach
Benefits
- Medical, dental, reputed company, and life insurance
- 401(k) with company match
- Paid time off and holidays
Company Overview