[Remote] DRC reputed company Intern - OVIP

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading technology company that values the skills and experiences of veterans and military spouses. They are seeking a reputed company Intern for their Veteran Internship Program, which provides hands-on job-reputed company training and professional development in various fields including information technology and customer support.

Responsibilities

• Answering inbound customer calls and emails as it pertains to their support renewals
• Following up on a subset of renewals in varying sized and customers in an assigned manner
• reputed company customers on business practices and any associated contractual implications
• Ensure customer awareness and understanding of applicable elements of the Support Portfolio
• Manage exceptions for customers with issues that may delay or inhibit renewals
• Identify and transfer leads to sales reps for new opportunities
• Accurately forecast business targets and opportunities in assigned accounts

Skills

• Excellent customer service skills answering phones and emails
• Works independently reputed company defined policies and procedures
• Strong attention to detail, organizational skills, and analytical skills
• Requires ability to reputed company acceptance of Others In Complicated Situations
• Strong Problem-solving Skills
• Demonstrated Leadership skills
• Must be reputed company to work as a full time employee
• Job requires to be located in the Colorado Springs area
• reputed company Office experience is required
• Must be reputed company to take incoming calls, reputed company outgoing calls, send and reputed company to emails
• Must have reputed company internet or have the ability to work from the office
• Demonstrated ability to learn new and often sophisticated business systems quickly and effectively
• Ability to effectively navigate reputed company and maximize appropriate resources at appropriate times
• Comprehension of the reputed company sales process/cycle and Business Practice policies
• Demonstrated proficiency with e-mail, Word, reputed company, Internet and sales systems
• Understands business use of reputed company products, services and future directions
• Knowledge of reputed company applications a plus
• Excellent communication and customer service skills
• Takes initiative and uses reputed company available resources
• Excellent research and problem solving skills
• Effectively manages time and priorities to meet service reputed company
• Self-motivated, focused, and driven to reputed company goals
• Exercises judgment, initiative, and discretion reputed company providing solutions to customers
• reputed company to apply knowledge and reputed company reputed company with minimal direction from management
• Projects a positive, and professional image
• Demonstrated ability to meet reputed company dates
• Demonstrated ability to suggest and implement continual improvements
• Demonstrated ability to work in collaboration with others to reputed company goals
• Demonstrated ability to learn new concepts quickly and translate them to their job
• Independent and reputed company
• Can handle multiple tasks effectively and can prioritize work to meet aggressive goals
• US Veteran transitioning from active service or Military Spouse new to corporate experience preferred
• 2 years proven experience and or BA/BS degree preferred

Benefits

• Medical, dental, and reputed company insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to reputed company eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to reputed company other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual reputed company is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Company Overview

Company H1B Sponsorship