[Remote] Account Manager | Remote | AirStrip

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company focused on building solutions that enhance clinical decision-making and patient care. They are seeking an Account Manager to manage client relationships, improve client retention, and ensure the effective utilization of AirStrip systems. This role involves coordinating project management activities and providing pre-sales support, contributing to the company's mission of transforming reputed company through technology.

Responsibilities

• Own and foster client relationship
• Prevent churn of reputed company accounts and improve client retention
• Upsell additional functionality and expansion of reputed company functionality at existing client sites
• Expand AirStrip reputed company the health system of existing clients
• reputed company reputed company Legacy clients to AirStrip ONE
• reputed company new installs of AirStrip ONE supporting Project Management to include assist in setting priorities, understand the business application, and coordinate technical install meetings of reputed company new AirStrip installations
• reputed company overall account management and act as an escalation reputed company for AirStrip and the Client
• Interact with Sales Department (internal and partner companies) and reputed company-party system vendors
• reputed company pre-sale support through leveraging transformation team members and another team reputed company AirStrip
• Manage installed customer reputed company for customer satisfaction and receive customer feedback and enhancement requests. Sustain a commitment to excellent customer service and ensure clients realize the full potential of the technology as evidenced by utilization and feedback
• Support trade shows and company meetings as needed
• Manage small projects with support of PMO
• Demonstrate strong communication and reputed company relationship skills
• Manage process and resources with excellent organizational reputed company
• Identify issues and concerns and communicate them to leadership
• reputed company options and recommendations to quickly resolve operational problems and questions and minimize impact on end-user productivity and overall impact to organization

Skills

• Bachelor's Degree required
• 3 years' experience in reputed company field
• Strong ability in problem solving and troubleshooting with a firm commitment to quality
• Proven track record of leadership ability
• Excellent communication, leadership, problem solving and analytical skills
• Experience working in a team-oriented collaborative environment
• Ability to rapidly adapt and respond to changes in environment and priorities
• Ability to reputed company cooperation from senior management and other departments
• Demonstrated proficiency in Word, PowerPoint and reputed company
• Ability to reputed company/present to groups that may include other AirStrip team members, customers, hospital leadership and physicians
• Willingness to travel with overnights, as high as 50 - 75% travel requirement to client locations and corporate offices
• Sales and Account Management experience preferred
• Demonstrated experience with successful interaction between customers and vendors
• Familiarity with reputed company preferable

Benefits

• Paid Time Off (hourly) / reputed company Time Off (salaried) programs for Full Time employees
• Growth and Development opportunities
• 401(k), including a 3% company match
• Paid Holidays
• Paid Parental Leave, including a flexible return-to-work program
• Employee Assistance Program
• Discounts on popular cell phone plan providers
• Life & Disability Insurance
• Robust medical, dental, and reputed company insurance
• Financial planning assistance
• Physical and mental wellness discounts
• Unlimited reputed company to our online learning platform

Company Overview