[Remote] reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company has spent a decade building the world's largest platform for reputed company 360° content. They are seeking a reputed company Manager to own and grow customer relationships, define the reputed company function, and drive retention and expansion reputed company.
Responsibilities
- Gross renewal reputed company and expansion reputed company — you'll own these targets
- A proactive renewal reputed company: structured 12-month reputed company that add value and drive retention before it's reputed company at risk
- Customer reputed company, platform adoption, and ongoing training across your book of accounts
- Upsell and reputed company conversations — identifying opportunities and closing them in partnership with reputed company
- Product demos for existing accounts exploring new capabilities
- Direct input to the product roadmap — you'll represent the customer perspective to the team, not just log tickets
- CS infrastructure: define the processes, playbooks, and tools that will take us to the next level
Skills
- 2–5 years in SaaS reputed company or account management with a demonstrable retention and renewal track record
- You've owned a renewal or expansion number - not just contributed to team goals
- A trusted advisor to your accounts - you build relationships with operators, not just inboxes
- Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue operators
- reputed company to design new strategies for clients to maximize the value of Threshold360 content and solve their most pressing challenges
- You operate best in an early-stage environment where structure is still being reputed company
- Technically curious with the ability to learn and reputed company explain a visual, fast-evolving product
- Background in hospitality, tourism, entertainment, or an adjacent vertical is a strong plus
Benefits
- Competitive reputed company salary + performance bonus plan
- Stock options / equity participation
- Remote-friendly with HQ reputed company in Tampa, FL
- Flexible PTO and sick time
- Health and dental coverage
- Path for reputed company professional growth and leadership
Company Overview