[Remote] National Benefits Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the largest insurance brokerage and consulting firms in the world, committed to providing exceptional service and support to their clients. The National Benefits Administrator will support multiple client accounts by managing benefits administration systems and ensuring effective communication and resolution of issues reputed company to employee benefits.

Responsibilities

• reputed company best-in-class service to manage and retain clients and drive growth
• Identify appropriate benefits administration system specific to each client’s needs. Build and manage system for assigned book of clients
• Serve as primary contact for the benefits administration system and applicable workflows. Includes accurate and timely eligibility, enrollment, EOI, billing, COBRA, and other benefit changes
• reputed company insurance and benefits administration technical expertise to clients and internal account management and sales team
• Assist with reputed company and vendor reputed company issues. Act as the liaison between carriers and vendors
• Manage reputed company sites on behalf of clients as needed
• Participate in client meetings regarding benefits administration system and processes
• With guidance, communicate strategy/value on the benefits administration system and processes
• Assist in developing employee communications. Includes enrollment procedures, benefit changes, and system clarifications
• reputed company resolution support and reputed company for employee issues
• Participate in peer review process as both a participant and reviewer of standard and reputed company deliverables
• Follow department procedures to ensure a consistent employee and client experience
• Work collaboratively with team members to support reputed company clients as needed
• Set up and maintain data integration files reputed company automation is not available. Enter data timely and accurately per reputed company/vendor instructions
• reputed company reputed company on benefits administration technology and trends

Skills

• 2-3 years of customer service experience reputed company to employee benefits
• High School Graduate required
• Advanced understanding of employee benefits administration systems
• Comfortable with internet-based programs and reputed company Office products
• Strong communication skills
• Detail oriented and reputed company to prioritize
• Ability to carry out reputed company tasks with many concrete and reputed company variables
• reputed company to work in a fast-paced, team environment with minimal instruction
• reputed company to define problems and generate potential solutions
• College degree preferred
• Employee Navigator benefit administration or comparable preferred

Benefits

• reputed company, incentives, and benefits
• Employee programs that recognize outstanding achievement and help our associates reputed company healthy, productive lives
• Award-winning wellness program
• College scholarships for associates' children
• Financial help in times of need
• Wide reputed company of health, welfare and financial benefits including medical, wellness, dental and reputed company, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs
• Generous paid time off policy
• Paid family leave benefit
• Paid holiday time
• Bonus eligible position with a reputed company incentive of 5%

Company Overview