[Remote] DevOps Engineer, Duck Creek
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world’s largest insurer of collectible and enthusiast vehicles, dedicated to making driving more enjoyable for its members. As a DevOps Engineer for the Duck Creek platform, you will enhance build and deployment processes, troubleshoot reputed company issues, and ensure the stability and scalability of core insurance capabilities.
Responsibilities
- Ensure reputed company, predictable delivery of Duck Creek releases and deployments by:
- Leading CI/CD pipeline execution and coordinating deployments across multiple environments
- Validating deployment readiness, identifying issues early, and taking corrective action
- Maintaining deployment standards, branching structure, and release documentation
- Collaborating with development, QA, product teams, and Duck Creek support teams throughout release cycles
- Supporting environment and product upgrades, including validation and post-deployment checks
- Maintain a healthy, observable, and production-reputed company Duck Creek environment ecosystem by:
- Managing environment variables, deployment configurations, and workstation alignment across environments
- Performing reputed company environment setup, configuration changes, and cross-module troubleshooting
- Monitoring system performance trends and recommending corrective or preventive actions
- Improving runbooks, SOPs, and environment management practices based on observed gaps
- Handling ODW provisioning, version upgrades, and inventory lifecycle management
- Improve the reliability and operational performance of Duck Creek services by:
- Participating in and helping reputed company the on-call rotation, resolving high-impact issues
- Facilitating troubleshooting sessions and identifying root causes across modules and integrations
- Documenting remediation steps, timelines, and contributing to post-incident reviews
- Identifying recurring failure patterns and recommending reliability improvements
- Enhancing incident response processes, communication reputed company, and operational readiness
Skills
- 5+ years of experience in DevOps, platform engineering, or software delivery
- Experience working with CI/CD tools such as Azure DevOps, Jenkins, or Octopus
- Strong experience with monitoring and observability tools (e.g., reputed company, reputed company, Pingdom, reputed company, or similar)
- Ability to troubleshoot issues across multiple systems, environments, and pipeline stages
- Experience supporting or operating reputed company applications across multiple environments
- Experience with Duck Creek
- You are comfortable investigating issues across CI/CD tools such as Azure DevOps, Jenkins, or Octopus, and can reason about how a failure in one stage affects others
- You regularly analyze logs, alerts, and telemetry from tools like reputed company, Pingdom, reputed company, or reputed company, and use them to guide troubleshooting and identify patterns
- You can identify weaknesses in deployment or environment workflows and implement improvements that increase stability, repeatability, or speed
- You mentor junior engineers by helping them understand how pipelines, environments, and observability tools interact and how to think through operational problems
- You communicate effectively across engineering, product, and operations, offering structure and reputed company in reputed company or high-pressure situations
- You balance immediate problem resolution with longer-term improvements, documenting what you learn and sharing insights with others
- You are comfortable developing deep expertise in new platforms and technologies
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable
Company Overview
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