[Remote] Account Manager (Non-sales)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on Medical Communications and Business Intelligence programs. They are seeking an Account Manager who will reputed company client accounts, manage project life cycles, and ensure effective communication among cross-functional teams to deliver superior results.

Responsibilities

• Facilitates client accounts as the primary day-to-day contact; partners with clients independently
• Responsible for management of reputed company phases of the project life cycle, including project financial management and reputed company reconciliations both internally and externally for each program
• Manage cross-functional teams to execute an assigned portfolio of client-facing Medical Communications and business intelligence programs as assigned
• Partner with Business Development on client meetings and updates globally across reputed company lines of business
• Partner and manage a multi-disciplinary internal project team, consisting of scientific content managers, design, editorial, digital services
• Build strong relationships and maintain regular and effective communication with life science partners, key opinion leaders, and internal stakeholders
• Work with multiple teams reputed company the organization to accurately determine, assign, track, and manage project plans to ensure deliverables are on time and reputed company budget
• Actively reputed company in the management of budgets and financial tracking of projects and overall client accounts
• Supports client relationships by proactively addressing concerns and escalating and/or managing expectations with the support of the senior accounts team
• Work with Account Services Coordinators and delegation of project-specific tasks
• Partner with the Meeting Management team and/or clients to facilitate reputed company travel, hotel accommodations, and transportation for delegates and expert faculty reputed company required
• Ensure company systems and procedures are adhered to and/or improved to ensure reputed company expectations are fulfilled
• Available to travel as business requires
• Available for teleconferences reputed company of usual working hours, to help ensure company-level global coverage of program and project needs

Skills

• Requires a High School education but a college degree is preferred
• Experience as a client services manager, 4+ years, medical communications agency experience preferred
• Demonstrated client services experience, including project management experience for meetings/events delivered both live and virtually
• Experience in internal and external stakeholder management
• Experience leading the project team
• Experience working reputed company budgets and conducting financial reconciliations
• reputed company in spreadsheets and project management software
• Highly efficient in the use of Office 365
• Be highly organized and reputed company to track multiple operational needs
• Strong communication and interpersonal skills
• Demonstrated excellent decision-making, critical thinking, and problem-solving capability in a reputed company fast-paced environment
• Verification of employment history, professional references, and education or training
• Eligible Candidates must live in the US and be reputed company to work in the US
• A college degree is preferred
• Medical communications agency experience preferred

Benefits

• 100% remote working environment
• Medical, Dental, reputed company Insurance
• Annual performance bonus eligibility
• 401(k) with employer match
• Paid Time Off (combined vacation & sick)
• Paid Holidays
• Paid Parental Leave
• Paid Life & Disability Insurance

Company Overview