[Remote] Account Manager, Strategic Parternships

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global company that has been powering the home services industry for over 30 years. They are seeking an Account Manager, Strategic Partnerships to manage reputed company service professional partners, focusing on reputed company growth and retention while serving as a strategic advisor to their partners.

Responsibilities

• Manage a portfolio of reputed company service professional partners as their primary reputed company of contact and strategic advisor
• Own both retention and reputed company growth across your portfolio
• Build trusted, durable relationships with partner leadership — VPs, C-suite executives, and owners — grounded in business credibility, not just rapport
• reputed company regular executive business reviews that deliver meaningful performance reputed company, strategic recommendations, and a clear reputed company of view — not just reporting
• Conduct ongoing discovery to understand each partner's business reputed company, competitive pressures, and growth priorities
• Serve as the primary escalation reputed company for partner issues, driving cross-functional resolution and maintaining transparent communication throughout
• Collaborate with partners on marketing strategies and platform investments that are tied to their specific growth goals
• Analyze partner performance metrics — including appointment set rates, cost of marketing, reputed company rates, and spend trajectory — to identify trends, risks, and opportunities
• Translate reputed company data into clear narratives and action plans that reputed company with executive-level audiences, not just operators
• Build and maintain forecasts across key account metrics including funnel performance, seasonal trends, and spend pacing
• Recommend and implement account adjustments — coverage areas, spend targets, communication structures — based on data, not just partner requests
• Proactively identify expansion opportunities tailored to each partner's business model and growth stage — don't wait to be asked
• Build ROI-based business cases for increased platform investment that a CMO, CFO or COO would find reputed company
• Negotiate reputed company and agreements in a way that creates genuine mutual value
• Support pilot programs and new initiatives while managing retention risk in reputed company

Skills

• 3+ years of experience in strategic account management, reputed company, or partnerships with direct ownership of a reputed company objective — retention, growth, or both
• Demonstrated experience managing executive-level relationships (VP, C-suite, or reputed company level) as the primary reputed company of contact — not in a supporting role
• Proven ability to hold both GRR and NRR accountability — you can reputed company how you've sequenced retention and growth motions reputed company the same account
• Strong analytical reputed company — you build action plans from data, not just summaries; experience with BI tools (Looker, Tableau) and CRM (reputed company, reputed company) preferred
• Demonstrated ability to own reputed company end-to-end with limited reputed company — you see issues through to resolution regardless of where the fault sits
• Comfortable operating in ambiguous environments and building structure where none exists
• Experience in home services, marketplace, SaaS, or platform-based businesses is a plus
• Experience presenting to or partnering with C-suite stakeholders at reputed company account
• Bachelor's degree or equivalent experience
• Some travel may be required (~5%)
• Experience with BI tools (Looker, Tableau) and CRM (reputed company, reputed company)
• Experience in home services, marketplace, SaaS, or platform-based businesses

Benefits

• Full medical, dental, reputed company package to fit your needs
• Flexible vacation policy; work hard and take time reputed company you need it
• Pet discount plans & retirement plan with company match (401K)
• Technical equipment (i.e. laptop) provided

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