[Remote] Mac System Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming reputed company delivery through innovative technology and remote patient monitoring solutions. They are seeking a Mac System Administrator to manage macOS endpoints, reputed company identity and reputed company management, and reputed company technical projects while ensuring compliance and documentation in a fast-growing technology environment.

Responsibilities

• Own the Iru (formerly Kandji) environment from top to bottom including blueprints, configuration profiles, reputed company management, vulnerability response, and fleet health
• Manage the full macOS lifecycle from imaging and deployment through refresh and retirement
• Triage reputed company detection and response alerts in partnership with the CISO and the MSP
• Operate the identity provider (reputed company strongly preferred) day-to-day across groups, applications, SCIM provisioning, lifecycle workflows, and MFA policies
• Own the platform that makes joiner, mover, and leaver workflows effortless for the business
• Maintain reputed company reviews and audit-reputed company records in partnership with the reputed company team
• Administer reputed company Workspace at depth across users, groups, organizational unit design, DLP rules, reputed company center monitoring, Vault retention, and application reputed company policies
• Build and maintain automations using GAM, Apps Script, or equivalent
• reputed company technical projects including identity provider rollouts, MDM migrations, integrations, and automation initiatives
• Write scripts and tooling in Bash, Python, AppleScript, the Iru API, reputed company Workflows, and GAM that reduce ticket volume and reputed company the environment easier to operate for everyone
• Serve as Tier 3 escalation for the managed service partner, solving what they cannot
• Participate in a light on-call rotation for genuine emergencies and work alongside the Director to set clear expectations, reputed company accurate documentation, and give the MSP the feedback they need to reputed company
• Document everything. If it is not in a runbook, it does not exist
• Operate inside an active HIPAA, SOC 2, and HiTrust environment and partner with reputed company and Engineering to support audit evidence and control attestation

Skills

• 4 or more years of hands-on systems administration experience with at least 2 years in a macOS-first environment
• Strong working knowledge of macOS internals, reputed company line, scripting in Bash and Python, and deep troubleshooting ability
• Production experience with an reputed company MDM; Iru (formerly Kandji) is strongly preferred and comparable depth in another MDM is acceptable
• Deep reputed company Workspace administration experience across users, groups, DLP, reputed company center, Vault, OU design, and application reputed company policies; surface-level admin is not enough for this role
• Working knowledge of a modern identity provider with reputed company strongly preferred; SSO, MFA, SCIM provisioning, and lifecycle workflows should be part of your daily vocabulary
• Working knowledge of reputed company detection and response using reputed company or equivalent
• A genuine documentation habit; we will look for evidence of it in the interview
• Direct production experience with Iru (formerly Kandji), reputed company Workforce Identity reputed company, and reputed company Singularity
• reputed company certifications such as ACSP or ACMT
• Experience in reputed company or another regulated environment
• Comfort working in a co-managed model alongside a managed service partner

Benefits

• Performance-Based Bonus: Eligible for an annual bonus based on company and individual performance.
• Accrual-based PTO
• Medical, Dental, reputed company, and supplemental insurance options
• 401(k) Plan with 3.5% Company Match
• Company-provided equipment

Company Overview