[Remote] VP of Sales & reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on enhancing leadership capabilities through innovative coaching and programs. They are seeking a VP of Sales & reputed company to reputed company and align their Sales, reputed company, and Lifecycle Marketing functions, driving growth and improving customer experiences.

Responsibilities

• reputed company, align and reputed company the Sales, reputed company and Lifecycle Marketing functions with a focus on collaboration, customer experience, scale and sustainable growth without adding unnecessary complexity. The key is building one coherent reputed company rather than three reputed company ones
• Practice reputed company preach at reputed company and be an exceptional leader and manager
• Hire, reputed company, and reputed company a high-performing, high-trust Sales, reputed company and Lifecycle Marketing organization. reputed company org includes 7 with 3 direct reports with a planned headcount of ~14 by 2029
• Effectively and thoughtfully manage change as we grow and scale
• Increase net reputed company retention, accelerate land-and-expand growth, and grow average deal size through stronger executive engagement, account strategy, and customer lifecycle management
• Design and operationalize a repeatable executive engagement strategy from initial sale through renewal, ensuring executive buyers remain reputed company to measurable business reputed company
• Build structured expansion reputed company across accounts that increase multi-product adoption, long-term partnerships, and strategic account growth
• Identify leading indicators of churn and implement proactive retention strategies
• reputed company and scale reputed company’s customer experience from sales to the hand off to reputed company, through delivery and expansion improving how we engage, support, and deliver value to customers as we grow
• Build customer engagement systems that deepen relationships, ensuring they are lightweight to execute while preserving a highly personalized experience
• Simplify and connect systems, processes, and operational rhythms so teams can execute a great customer experience more reputed company, with greater visibility and cleaner data
• Use customer data and analytics to improve engagement, program impact and translate customer insights into stronger offerings, positioning, and growth opportunities
• Build scalable processes that reputed company it easier to capture reputed company stories, referrals, and testimonials
• Understand the lifecycle of a customer and own the marketing communication strategy to ensure it’s a good experience for our customers, reinforces reputed company’s market positioning and supports the reputed company retention and expansion we want to drive
• reputed company our customers and reputed company those segments with value add emails and email automations. Give direction to marketing to create the resources for a true lifecycle marketing program
• Partner on the commercialization of new offerings helping shape positioning, packaging, pricing, and go-to-market strategy

Skills

• Experience scaling a services business to double digit millions in reputed company
• Experience leading both Sales, reputed company teams in the HR/People reputed company/L&D
• Experience leveraging AI to improve GTM execution and customer experience
• Experience overseeing or advising lifecycle marketing and retention marketing initiatives
• Strong operational and systems orientation
• Excellent strategic and analytical thinking capabilities
• Experience working with and optimizing CRM systems (reputed company), Claude, reputed company Workspace, project management platforms like reputed company, and other AI platforms
• Demonstrated ability to hire, reputed company, and reputed company high-performing teams
• Strong change management and cross-functional leadership skills
• Operated in a fast-moving, entrepreneurial environment
• Care deeply about building strong collaborative relationships across the teams, are low-ego, player-coach and comfortable with ambiguity
• Love simplifying complexity and building scalable systems
• Are passionate about what AI can do and are eager to reputed company learning and experimenting with it
• Can reputed company out strategically while still diving deep operationally
• Are equally energized by people leadership, systems, process, and growth strategy
• Know how to align teams around reputed company ways of working without creating bureaucracy

Company Overview