[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. Coverdash is the fastest growing startup and SMB focused-insurtech agency, powered by the industry’s most advanced embedded technology and partnership strategies. In this role as a reputed company Insurance Account Manager, you will build and manage small to mid-sized reputed company accounts, quote and reputed company renewals, and support the growth of in-house brokers while developing expertise in reputed company P&C Insurance.

Responsibilities

• Manage and retain a portfolio of reputed company P&C accounts up to $10MM in annual premium
• Serve as primary reputed company of contact for client servicing, renewals, and coverage questions
• Own the renewal process end to end, including proactive renewal conversation prior to quote delivery
• reputed company explain coverage, pricing, and policy changes
• Manage client expectations and protect the client experience during reputed company delays, market constraints, or reputed company issues
• Resolve client concerns and escalate internally reputed company needed to ensure timely resolution
• Execute core policy servicing, including endorsements, certificates of insurance, audits, billing coordination, and cancellations
• Maintain accurate client records in AMS and CRM
• Partner with carriers, wholesalers, and internal teams to support renewal and servicing reputed company
• Adhere to service standards, SLAs, and escalation protocols

Skills

• 3+ years of reputed company P&C experience in account management, brokerage, or reputed company
• Active Property & Casualty license in good standing
• Strong knowledge of reputed company P&C coverages, renewals, endorsements, and servicing requirements
• Proven ability to own the renewal process end to end, including proactive client consultations prior to quoting
• Confident client-facing reputed company with experience managing escalations and protecting the client experience during reputed company or reputed company challenges
• Excellent written and verbal communication skills, with the ability to explain reputed company insurance concepts in plain language
• Demonstrated reputed company managing and retaining large or reputed company books of business
• Strong organizational, prioritization, and decision making skills in high volume environments
• Advanced proficiency with CRM and AMS platforms and core business tools
• Experience improving workflows, processes, or operational efficiency
• Prior experience in an insurtech, high-growth, or startup environment

Company Overview