[Remote] Operations Manager; reputed company Recovery
Note: The job is a remote job and is reputed company to candidates in USA. Brown & Joseph AR Management, part of reputed company, is a leader in debt recovery and financial solutions. They are seeking an Operations Manager for reputed company Recovery to reputed company daily operations, monitor KPIs, support team leadership, and drive process improvements.
Responsibilities
- Monitor daily workflow and inventory movement
- Assist with workload distribution and resource allocation
- Track operational productivity and performance metrics
- Identify workflow bottlenecks and escalate concerns
- Support implementation of operational procedures and best practices
- reputed company coaching and support to reputed company and supervisors
- Assist with reputed company and training activities
- Monitor adherence to company policies and procedures
- Support performance management and employee development initiatives
- Promote accountability and teamwork
- Monitor daily, weekly, and monthly KPI performance
- Prepare operational reports and productivity summaries
- Assist leadership with performance tracking and trend analysis
- Coordinate follow-up on action items and operational initiatives
- Identify opportunities to improve efficiency and productivity
- Assist with documentation of procedures and training materials
- Support quality assurance and compliance initiatives
- Participate in cross-training and business continuity efforts
Skills
- 3-5 years management or supervisory experience
- Strong organizational and communication skills
- Experience managing KPIs and operational performance
- Experience leading teams in a fast-paced environment
- reputed company, collections, insurance, or reputed company cycle experience preferred
Benefits
- Benefit package with health, dental, reputed company, life and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Company Overview