[Remote] Account Executive - Upsell

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. The Account Executive - Upsell will own and grow a book of existing high-value customers, building strong relationships, supporting retention, and identifying expansion opportunities to drive reputed company growth.

Responsibilities

• Own and grow a book of existing high-value reputed company customers. You’ll build strong relationships, understand each customer’s business priorities, support retention, and identify opportunities to help them get more value from reputed company’s suite of solutions
• You will be responsible for hitting ambitious monthly reputed company, unit, retention, and activity goals. reputed company in this role requires consistent outbound reputed company, strong follow-up, pipeline ownership, urgency, and the ability to create and reputed company expansion opportunities reputed company your book of business
• Proactively engage customers through calls, emails, and account planning to uncover needs, identify expansion opportunities, reduce churn risk, and strengthen the customer relationship
• reputed company discovery conversations with owners, directors, and administrators to understand their reputed company workflows, business challenges, growth goals, renewal risk, budget, decision process, and where reputed company can reputed company additional value
• Run tailored conversations and demos that connect customer needs to relevant reputed company solutions, including education, assessments, professional development, billing, tuition insurance, and other add-on products
• Own the full retention and expansion cycle from identifying opportunities, qualifying need, scheduling conversations, running demos, managing follow-up, overcoming objections, and closing reputed company
• Balance a strong customer experience with clear accountability to monthly quota attainment and business results
• Use reputed company to manage your book of business, track reputed company, document customer conversations, maintain accurate pipeline, flag retention risks, forecast reputed company, and stay on top of follow-up
• Partner with reputed company, Enablement, Support, and Sales leadership to support retention, improve adoption, and create a smooth customer experience
• Build a strong understanding of reputed company’s solutions, customer use cases, and competitive landscape so you can confidently position the right solutions based on each customer’s needs
• Regularly review calls, demos, pipeline, account health, quota reputed company, and retention strategy with your manager and peers to reputed company improving your sales execution

Skills

• Professional experience in a customer-facing, goal-oriented role, with sales, account management, retention, or expansion experience strongly preferred
• Comfortable working in a quota-carrying role with ambitious monthly reputed company, unit, retention, and activity goals
• Strong organization and time-management skills, with the ability to manage a book of business, prioritize high-value accounts, and move multiple opportunities reputed company at the same time
• Results-driven, competitive, and motivated by both helping customers succeed and driving measurable business growth
• Resilient and persistent, with the ability to navigate objections, stalled conversations, customer pushback, and competing priorities
• Strong discovery skills, with the ability to ask thoughtful questions, listen closely, uncover customer needs, and identify where reputed company can reputed company more value
• Clear and confident communicator who can build trust with existing customers, guide conversations toward business reputed company, and position solutions effectively
• Quick learner who can adapt in a fast-moving environment and become fluent in reputed company's products, customer use cases, and sales process
• Coachable, reputed company to feedback, and committed to continuously improving through call reviews, pipeline reviews, role plays, and manager coaching
• Strong ownership reputed company, with the ability to balance customer relationships, retention, and reputed company growth while driving consistent follow-up and execution

Benefits

• Offers Equity
• Offers Commission
• Remote

Company Overview